Terms
process of interrupting the messages of our senses to provide order and meaning to the environment
What is the social identity theory?
states that people form perceptions of themselves based on their personal characteristics and memberships in social categories
Dispositional vs Situational attributions
Dispositional- explanations for behaviour based on an actors personality or intellect
Situational- " external situation or environment
what is perceived organization support?
employees general belief that their organization values their contribution
generalize about people in a certain social category and ignore variations among them
What is the implicit personality theory?
personal theories that people have about which personality characteristics go together
Consistency vs. Consensus vs. Distinctiveness cues
Consistency- attribution cues that reflect how consistently a person engages in a behavior over time
Consensus- attribution cues that reflects how a persons behavior compares with that of others
Distinctiveness- attribution cues that reflect the extent to which a person engages in some behavior across a variety of situations
what is the norm of reciprocity?
a felt to help the organization achieve its goals
What is projection?
tendency for perceivers to attribute their own thoughts and feelings to others
What is the organizational support theory?
employees with strong perceptions of organizational support feel an obligation to care about the organizations welfare
Primary vs. Central effects
Primary- tendency for a perceiver to rely on first impressions
Central- " on last impressions
what is perceived supervisor support?
employees general belief that their supervisor values their contribution
What is perceptual defence?
tendency for the perceptual system to defend the perceiver against unpleasant emotions
What is the signaling theory?
job applicant interpret tehir recruitment experiences as signals about unknown characteristics of a job
Organizational vs. safety climate
Organizational- shared perceptions that employees have about the organizations policies and procedures
Safety- shared perceptions of safety related events and procedures
what is behaviorally anchored rates?
a rating scale with specific behavioral exmaples of good, average and poor performance
What is attribution?
explanations by which causes or motives are assigned to explain peoples behaviour
Leniency vs. Harshness
Leniency- perceive a job performance of ratees as good
Harshness- perceive a job performance of ratees as ineffective
what are central traits?
personal characteristics of a target person that are particular interest to a perceiver