What are the main activities a company performs to operate successfully?
Business functions
Which function manages employees?
Human Resources
What shows how a business is organized?
Organizational structure
What organization makes decisions at the top?
Centralized
What measures how efficiently work gets done?
Productivity
Which business function sets goals and makes decisions?
Management
Which management level is responsible for the overall direction of a business?
Top-level
What diagram shows who reports to whom?
Organizational chart
What organization shares decisions across levels?
Decentralized
What describes the steps needed to complete a task?
Workflow
Which function produces goods and services?
Operations
Which management level works between top-level and supervisory-level management?
Middle-level
What is the line of authority in a business?
Chain of command
What type of departmentalization groups jobs by Marketing, HR, and Finance?
Functional
What means working together to achieve goals?
Collaboration
Which function attracts customers?
Marketing
Which management level oversees employees' daily work?
Supervisory-level
What describes how many employees report to a manager?
Span of control
What type of departmentalization groups jobs by shoes, clothing, and accessories?
Product
What is a rule employees must follow?
Policy
Which function manages money?
Finance
What HR responsibility involves preparing employees to do their jobs?
Training
What type of span of control involves a manager supervising many employees?
Wide span
What type of departmentalization groups jobs by East Coast and West Coast?
Geographic
What provides step-by-step instructions?
Procedure