Nonverbal Communication
Listening Skills
Teamwork
Barriers of Listening
Listening Effectively
100
composed of the messages sent without or in addtion to words
What is nonverbal communicaton?
100
most frequent form of communication
What is listening?
100
a _________ may be considered anyone who works for the same compnay as you do.
What is coworker?
100
when listeners let their ________________ be a distraction they miss what the speaker is saying.
What is attitudes about the speaker?
100
to be productive people need to become _________
What is effective listeners?
200
includes facial expressions and gestures
What is body language?
200
hearing and understanding a message but not trying to remember the message in the long term.
What is causual listening?
200
two or more poeple acting together to achieve a goal.
What is teamwork?
200
preconveived ideas about certain topics or people.
What is prejudice?
200
a speaker and listeners have to _____________ in order for both to have understanding.
What is share the responsiblilty
300
nonverbal symbols that accompnay a verbal message and reveals the difference between what is said and how it is said
What is paralanguage?
300
understanding and restating the speaker's message
What is reflective listening?
300
a team that is set up to work on an ongoing basis.
What is committee?
300
___________ made in advance can account for a decline in listening.
What is assumptions?
300
speakers have to _________________ in order to convey their ideas clearly and keep the audience engaged.
What is focus on the main idea?
400
involves trying to understand the speaker's point of view, attitudes, and emotions.
What is emphatic listening?
400
allows the team to be more creative and productive than the individuals would be working seperately.
What is synergy?
400
this barrier involves a headache or other temporary physical discomfort can inhibit listening.
What is physical discomfort?
400
when you understand the message smile or nod your head to let the speaker know you understand. This is an example of __________.
What is providing feedback?
500
comfort zone between a speaker and an audience at a meeting or presentation (12 feet or more)
What is Public Zone?
500
doctors use this type of listening when talking to their patients or interviewers use this when interviewing what an applicant says.
What is informative listening?
500
an example of ____________ is giving each member of the team a certain task to do.
What is team roles?
500
this barrier involves failing to focus on the message which hinders effective listening.
What is divided focus?
500
to refer back to what the speak said you should ________.
What is take notes?
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