PHONEY STUFF
MAY I HELP U?
A DATE WITH THE DOCTOR
THINGS AND STUFF
SAME DAY APPT OR ER??
100
MOST IMPORTANT WHEN U ANSWER THE PHONE
What is A COURTEOUS AND POSITIVE ATTITUDE
100
A LABORATORY REPORTING NEGATIVE RESULTS KIND OF CALL
What is ONE YOU DON'T TAKE YOURSELF
100
THE TIME A PHYSICIAN MUST C A PATIENT WHEN HE HAS BEEN ADMITTED TO THE HOSPITAL
What is WITHIN 24 HRS
100
Scheduling method in which each patient is given a different specific appointment time
What is Stream scheduling
100
A PATIENT COMES IN WITH A LARGE OPEN WOUND
What is SEND TO THE ER
200
"MAY I ASK WHO IS CALLING PLEASE?"
What is THE BEST WAY TO FIND OUT A CALLER'S NAME
200
GIVING MEDICAL RESULTS OVER THE PHONE TO A PATIENT'S FAMILY..
What is NEVER
200
THE REASON PROPER PROCEDURES MUST BE ADHERED TO IN SCHEDULING PATIENTS FOR CNSULTATIONS WITH SPECIALISTS
What is MANAGED CARE INSURANCE OFTEN REQUIRES WRITTEN REFERRAL FORMS OR THEY WON'T PAY
200
Recommendation that a patient receives additional medical services
What is a referral
200
SHOCK, SERIOUS BURNS AND SEVERE BLEEDING ARE ALL CONDITIONS THAT RESULT IN THIS CONDITION
What is LOW BP
300
U TRANSFER A CALL BUT THE LIGHT FOR THE EXTENSION IS STILL BLINKING
What is THE CALLER HASN'T ANSWERED THE PHONE YET
300
SECHEDULING 3 OR 4 PATRIENTS EVERY HALF HOUR WHO R SEEN IN THE ORDER THEY ARRIVE IS
What is WAVE SCHEDULING SYSTEM
300
IF A PERSON COMES TO THE OFFICE BUT SEEMS FINE AND WANTS AN APPT..
What is EXPLAIN PATIENTS ARE SEEN BY APPOINTMENT ONLY AND GIE THE PATIENT THE FIRST AVAILABLE
300
Blood tests, ECG, anda chest x-ray before surgery
What is a PAT
300
WOUNDS WITHOUT FRACTURE OR DISLOCATION
What is SAME DAY APPOINTMENT
400
CALL FORWARDING
What is FEATURE THAT ALLOWS U TO SEND CALLS FROM ONE NUMBER OR EXTENSION TO ANOTHER
400
SCHEDULING APPTS AT A SPECIFIC TIME
What is TIME-SPECIFIED SCHEDULING
400
SCHEDULING PATIENTS WITH SIMILAR PROBLEMS
What is CLUSTERING
400
official permission from athe patient's insurance company
What is preauthorization
400
ASTHMA ATTACK
What is INPATIENT
500
IMMEDIATELY PUT THIS CALL THRU FROM THIS TYPE OF DR.
What is THE REFERRING PHYSICIAN
500
HALF THE PATIENTS ARE GIVEN AN AN INDIVIDUAL APPOINTMENT TIME
What is 50 PERCENT
500
ANOTHER NAME FOR SINGLE BOOKING
What is FIXED APPT SCHEDULING
500
DONE BEFORE SCHEDULING AN INPATIENT ADMISSION
What is PREAUTHORIZATION FOR INSURANCE
500
HIGH FEVER OF 101
What is SAME DAY APPT
M
e
n
u