What is the difference between hearing and listening?
Hearing is a sense and listening is concentration on sounds.
100
What tool of vocal expression adds drama?
Pause
100
What is a factor that is affect by bad posture/stance?
Delivery can become choppy/ voice won't project
100
What is pitch?
The highness/lowness of your voice
200
What causes misunderstandings?
Physical and mental barriers
200
Definition of articulation.
The production of languages, that include various sounds.
200
Why is it important for the presenter to have eye contact?
It allows the audience to know that the audience can trust the audience
200
What is one type of physical barrier?
Hearing loss, or partial hearing loss
300
What are two ways to improve listening?
Concentrate, prepare to listen, notes, or listen for key words and phrases
300
What are the four stages of voice production?
Respiration, vibration, resonation, and articulation
300
Why can nonverbal contradict verbal?
nonverbal determines sincerity, honesty, or overall credibility
300
What is emphasis?
Varying volume and intensity allows a speaker to add emphasis to key words/phrases
400
What are three of the five levels of listening.
Enjoyment, information, critical, precision, and empathy
400
What are two forms of bad articulation?
Having your head down, not showing your face, not making eye contact, barley moving your mouth- mumbling, hands are covering your face/mouth, adding unnecessary pauses- “um”, “uh” , pronouncing words wrong
400
What are the importance of nonverbal communication?
Most communication is nonverbal, reinforces verbal, can replace verbal, and can contradict verbal
400
What are 4 tools of vocal expressions?
Volume, intensity, emphasis, rate, pause, framing, and pitch
500
Which level of listening requires the listener to listen for information and evaluating it?
Critical listening
500
What is vibration in speech?
Air passing over the tightened vocal cords produces the sound much like that made
500
What are all the elements of nonverbal delivery?
Posture/stance, appearance, movement, gestures, eye contact, facial expressions, and paralinguistics