Non Verbal Communication
This is the study of communication by touch.
Haptics
It is important to provide [blank] feedback as it shows well listening
Specific, descriptive, positive, relevant, constructive, realistic → student should say anyone
We can minimize [blank] to enhance our ability to receive which helps listening.
Noise
This is grouping information based on time order or in set chronology
Chronological organizational patterns
Doing this will help reduce your anxiety to present greatly – but if you do it too much, it can only stress you more
Practice
This is the study of the movement of the hands, arms, body, and face
Kinesics
This is one example of how listening well can benefit you in the workplace.
More likely to be hired/promoted, leadership skills, not easily fooled.
This is an example of a hurtful listening habit where one is focusing on themselves
Narcissistic
This is the 4 types of attention getters
Anecdotes, Statistics, Question, Quotation
This breathing technique meant to reduce anxiety that was mentioned in class is named after a household item
Clock Breathing Technique
These are 3 of the 5 functions of nonverbal communication.
Repeating, Substituting, Complementing, Regulating, Contradicting
This type of listening is listening with the goal of comprehending and retaining information.
Informational listening
This is noise from a physical illness, injury, or bodily stress.
Physiological noise
These are the 3 qualities of a conclusion
Signpost that you are closing, Restate your thesis, memorable closing
This is the type of anxiety someone has while they are speaking
Facilitative Speech Anxiety
These are the 4 qualities of vocalics
Pitch, Rate, Tone and Verbal fillers.
These are the five stages of the listening process.
Receiving, interpreting, recalling, evaluating, and responding.
[Blank] is a bad listening practice in which people pay attention to attack something that a speaker says
Aggressive listening
These are the 5 qualities of an introduction
Attention getter, Credibility, Relevance, Thesis, Preview Main points.
This is the type of anxiety someone has before they get up to speak
Debilitative Speech Anxiety
These are the 6 communicative functions of vocalics
Repetition, Complementing, Accenting, Substituting, Regulating, Contradicting.
This type of listener is concerned about the needs and feelings of others and may get distracted from a task to address feelings.
People-oriented listeners
This refers to our tendency to only pay attention to messages that benefit us and filter others out.
Selective attention
This is a broad term that encompasses several types of statements or phrases.
Connective statements
Doing this type of speaking may help you remember everything, but will ultimately cause you more stress – if you mess up one thing, your whole speech is messed up.
Memorized Speaking