1
2
3
100
What do commercial foodservices compete for?

customers

100

In a cafeteria, food is displayed along a counter called a _?_

serving line
100

At what type of restaurant do customers order and pick up their food at a counter and usually has a drive thru?

fast-food

200

What type of restaurant provides convenience, speed, and basic service at low price and is usually self-service?

quick service
200

What type of restaurant prepares food for customers to take away and eat elsewhere?

carryout restaurant

200

What type of foodservice provides food and service for a special event?

catering
300

What type of restaurant emphasizes the highest quality service, ingredients, decor, and atmosphere?

fine-dining

300

What type of restaurant caters to families and emphasizes variety and comfort?

casual dining

300

What is one way of obtaining customer feedback?

1. guest comment cards

2. mystery shopper

3. managers speaking with guests

400

What are the 2 basic types of foodservices?

commercial and noncommercial

400

List 2 examples of noncommercial foodservice operations.

1. schools

2. hospitals

3. place of employment

4. military

5. prison

400

List 3 things that a restaurant concept includes.

1. theme

2. location

3. decor

4. ambiance 

5. service style

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