Vocabulary
Communication
Psychological Barriers
Recording and Reporting
Teamwork
100
Being qualified or capable of performing a task.
What is competence?
100
The exchange of information through thoughts, ideas, or feelings.
What is communication?
100
Prejudice, attitudes, and personality.
What are causes of psychological barriers?
100
Senses used to make observations.
What is sense of sight, smell, hearing, or touch?
100
professionals with different levels of education, ideas, backgrounds, and interests, working together for the benefit of the patient.
What is teamwork?
200
A method that can be used to determine whether communication was successful
What is feedback?
200
Three essential elements in the communication process.
What is sender, messenger, and receiver?
200
values, beliefs, attitudes, and customs shared by a group of people and passed from one generation to the next.
What is culture?
200
Observations that cannot be seen or felt and are commonly called symptoms.
What are subjective observations?
200
an individual responsible for organizing and coordinating the teams activities.
What is a leader?
300
Involves the use of facial expressions, body language, gestures, eye contact, and touch to convey messages or ideas.
What is nonverbal communication?
300
paying attention to and making an effort to hear what the other person is saying.
What is listening?
300
Should be provided if your patient only speaks Spanish
What is a translator/interpreter.
300
Observations that can be seen or measured and are commonly called signs
What are objective observations?
300
treat others as you want to be treated
What is the golden rule?
400
Encourages the participation of all individuals in decisions that have to be made or problems that have to be solved.
What is a democratic leader?
400
Name 3 physical disabilities.
What is deafness, hearing-loss, blindness, impaired-vision, etc.
400
Name 3 psychological barriers.
What is eye contact, language differences, cultural diversity, ways of dealing with terminal illnesses, touch
400
Set of federal regulations that protect confidentiality of patient information.
What is HIPPA?
400
for a team to function properly, each person on the team must
What is understand the role of each team member
500
A leader that believes in non-interference in the affairs of others
What is a Laissez-faire leader?
500
Name 3 things you should do if your patient is blind.
What is using a soft tone of voice, describe events that are occurring, announce your presence as you enter a room, explain sounds.
500
What should you do if your patient is having an abortion, and you do not agree with her choice.
What is eliminate all personal beliefs and treat her with respect and acceptance.
500
When an error is made in a document it should be handled by
What is crossed out neatly with a straight line, have the word "error," and show the initials of the person who made the error.
500
Name 3 ways to develop good interpersonal relationships.
What is maintaining a positive attitude, being friendly, respecting the opinions of others, be open-minded, support and encourage others.
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