Interpersonal
Bullying
Conflict
100
Emotional and social intelligence
What are two types of intelligence recognized for building positive work relationships
100
aggression, criticism, deviousness, and gatekeeping
What is the 4 forms of bullying
100
each partying sacrifices something he or she is seeking to gain an agreement.
What is compromising?
200
self respect/esteem
What is the biggest factor in affirming your own identity in the work place?
200
quid pro quo and hostile work environment
What is forms of sexual harrassment
200
only one side can reach its goal and any victor will be matched by the other's loss.
What is the win-lose approach
300
How you communicate and work well with your peers
What is the difference between a cold and warm work climate?
300
60 percent
What is the percentage of time a offender has higher job status than the target of incivility
300
communicators are committed to working together to resolve conflicts.
What is collaborating
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