Value Chain Primary Activities
This includes the activities associated with selling a product or service.
What is Marketing and Sales?
These activities assist primary activities and help them be more effective.
What are support activities?
These processes provide direction and governance for an organization.
What are management processes?
This type of a flow essentially consists of information that is processed/harvested from a business process’s data flows.
What is information flow?
This provides a picture of the separate steps of a business process in sequential order.
What is a business process flowchart?
This activity focusses on managing the process that converts (transforms) inputs into outputs.
What is operations?
Recruiting, hiring, training/developing, evaluating employee performance, and compensating are examples of this activity.
What is human resource management?
A business process is sometimes described as a set of these items that accomplishes a specific organizational goal.
What are activities?
A goods receipt of materials performed during procurement is an example of this type of flow.
What is a physical flow?
These are used to visually represent business process participants
What are swimlanes?
This encompasses the activities associated with ensuring the product works effectively for the buyer after it is sold and delivered.
What is service?
These activities involve the acquisition of needed goods and/or services from external sources.
What is procurement?
Sometimes referred to a primary processes, these processes essential represent activities that an organization performs to achieve its goals and objectives, fulfill its mission, and attain its vision.
What are core processes?
This enables previously created/entered data and information to be used to populate fields in later documents and thereby facilitates the creation of the later documents.
What is data flow?
What is a BPMN Diagram? (A Swimlane map is also acceptable).
Essentially, this activity includes receiving, storage, and internal distribution of the materials and resources required to produce a product or service.
What is inbound logistics?
This activity is associated with the internal and external development and optimization of the organization’s products and/or services.
What is technology development?
This type of a business process requires multiple functions (departments) to work together to achieve its business objective or deliver its product/service.
What are cross-functional business processes?
This type of flow is often referred to as a “paper trail” that can be used to audit the process for consistency and correctness.
What is a document flow?
This graphically represents the “flow” of data through an activity performed by an information system.
What is a Data Flow Diagram (DFD)?
Warehousing, distributing, and transporting finished goods are examples of this activity.
What is outbound logistics?
Accounting, finance, legal affairs, public relations, quality assurance, and management (both general and strategic) are examples of these activities which keep organizations operating on a day-to-day basis.
What is firm infrastructure?
These type of processes include activities such as those used by an organization’s Board of Directors to oversee the business.
What are governance processes?
A purchase order that is referenced for verifying a vendor's invoice is an example of this type of flow?
What is document flow? (Data flow is also acceptable)
Business Process Mapping Notation (BPMN) includes these to enable more detailed process descriptions.
What are artifact notations?