Marketing research and big data
Sources of Marketing Information
Steps in a Successful Marketing Research Plan
Ethical issues in marketing research
100

The process of collecting and studying information about customers, competitors, and the market to help businesses make smart marketing decisions.

What is Marketing Research?

100

comes from many places, like company websites, databases, surveys, social media, and competitor research. These sources help businesses make smarter decisions, especially when launching new products or setting prices.

What is Marketing Information?

100

This is the final step in marketing research, where the collected data is shared in a report or presentation. It includes analysis, recommendations, and ideas for future improvements or research.

What is a research report?

100
  • The researcher knows who the person is but promises not to share their identity.


What is Confidential Data?

200


Is data about the market that helps businesses stay competitive, find opportunities, and make smart decisions.



What's the Importance of Marketing Information?

200

is information collected from outside the company, such as customer reviews, social media posts, news articles, and competitor websites.

What is External Data?

200

This means turning research results into numbers or scores so they’re easier to understand and use for business decisions.

what is Quantifying Marketing Research?

200

The researcher does not know who the person is, so there’s no way to trace answers back to anyone.

What is anonymous data?

300

refers to the huge and constantly growing amount of digital information created every day. It's described by the three Vs:Volume,Velocity, and Variety

What is Big data?

300

is the process of gathering information about competitors, like their pricing, marketing, and products. This helps a company understand its strengths, weaknesses, and how to stand out in the market.

What is Competitive market?

300

_______ shows whether people know about a product, brand, or company. It can be measured with or without giving them a list to choose from.

What is Awareness?

300

This happens when a researcher uses or shares a participant’s private information without permission. It’s a serious ethical violation.

What is breach of confidentiality?

400

is a tool businesses use to collect, store, analyze, and report data from inside and outside the company. It helps marketers understand the data and use it to support marketing decisions.

What is Marketing Information System (MIS)?

400

is information already stored within a company, like sales records, past promotions, pricing history, and customer behavior.

What is Internal Data?

400

is a score (0–100%) that shows how happy customers are with a product or service, usually collected through surveys after a purchase.

What is customer satisfaction (CSAT)?

400

This means protecting people’s personal information, being honest about how data is used, and following rules that respect privacy and fairness throughout the research process.

What is ethical marketing research?

500

are professionals who study data to help businesses understand their customers, trends, and market opportunities. They work in many industries and are in high demand

What is Marketing researh Analysts?

500

is a structured collection of related information, such as lists of students, customers, or sales. Each database contains detailed info about its group and is used to track and organize data for easy access and analysis.

what is Database?

500

A score that shows how easy it was for customers to use a service or make a purchase.

What is the customer effort score (Ces)?

500

This happens when a company collects or uses someone's personal information without their knowledge or consent. It makes people feel unsafe or exposed.

What is invasion of privacy?

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