_____ is the use of message components other than words to generate meaning.
Nonverbal communication
A student speaks casually with friends but used formal grammar in class. What is this an example of?
Code switching
What is pitch?
How high or low your voice sounds
Can silence be a sign of an agreement between two parties?
Yes
This form of communication uses abbreviations like LOL, OMG, and JK to shorten messages and convey emotion
Textspeak
True or False: Nonverbal communication is arguably one of the most powerful methods of communication
True
True or False: Code switching only happens when someone speaks two different languages.
False
What is the vocal expression that includes the loudness of your voice which can signal dominance or excitement?
Volume
How can silence be useful when working in a group?
Silence gives everyone a chance to think before responding and lets quieter people share their ideas. It can also show that you are listening, that you agree, or that you don’t want to argue.
True or False: Textspeak is now more widely accepted in business settings than professional speech
False
True or False: People trust nonverbals more than verbal communication
True
What does mindful communication involve when interacting with people who have different accents or dialects?
Understanding, respecting, and adapting to their way of speaking
What is rate in vocal expression?
How fast or slow the speaker talks
Why is silence sometimes considered “golden?"
It can be more powerful than words. It shows respect, gives people time to think, and helps avoid unnecessary arguments.
What is a common substitute for nonverbal behavior in a virtual team?
Emoticons
What is most revealing of all your facial features?
Eyes
According to Caley Dodd what type of speech is most accepted by the majority of American culture?
General American speech (Standard English)
What is the vocal expression that refers to how prominent a syllable or word is within your sentence?
Word stress
Which great philosopher said “Silence is a friend who will not betray.”
Confucius
Because virtual group members can’t see expressions or posture, they lose access to _______.
Nonverbal Behavior
Name 3 behavior elements that attribute to nonverbal communication
Appearance, posture, facial expressions
How can judging people by their speech create barriers in communication?
It reinforces stereotypes and prevents people from seeing Benton’s surface level things
According to the text book what is the correct definition of Vocal expression?
The way you say the word rather than the word itself
What are 2 of the 4 reasons we use Silence to communicate?
Interpersonal Distance, Put our thoughts together: Show respect, modify behaviors of others
Thomas Mandel and Gerard Van der Leun advise avoiding emoticons and clichés in their book _____.
Rules of the Net