Verbal Dynamics
Listening
Nonverbal Communication
Functions of Nonverbal Cues

100

tools with which people make sense of the world and share that sense with others
What are words?

100

a person’s preferred way of making sense of spoken messages
What is listening style?

100

A behavior that does not rely on written or spoken words
What is nonverbal communication?

100

Imitating other’s nonverbal behavior to get “in syc” with whom we interact
What is mirroring?

200

This takes place when two people assign different meanings to the same word
What is bypassing?

200

People-oriented listeners, action-oriented listeners, content-oriented listeners, and time-oriented listeners
What are four identified listening styles?

200

The study of how close or far away we choose to be to other people in regards to our relationship with them
What is proxemics?

200

lag time in a response to a question, reduced eye contact, or deliberate pronunciation can be an indicator of this
What is lying?

300

statements that are simple but untrue generalizations
What are allness statements?

300

Outside distractions, an uncomfortable chair, a headache are examples of this
What are barriers to listening?

300

The two prime sources of information for interpersonal relationships
What are facial expressions and vocal cues?

300

the skill of asking someone whether your interpretation of his/her unspoken message is accurate
What is perception checking?

400

the overlapping and turn-taking style are examples of this
What are conversational styles?

400

An attempt to clarify and understand another’s thoughts and feelings
What is active listening?

500

from words, people create their own
What is meaning?

500

A skill that can be improved with practice
What is listening?