Information and DSS 6
Information and DSS 7
100
Characteristics of a GSS Group Support System that Enhance Decision Making:
What is: Special design Ease of use Flexibility Decision-making support
100
Four Characteristics of a GSS That Enhance Decision Making
What is Anonymous input Reduction of negative group behavior Parallel and unified communication Automated record keeping
200
Decision-making support approaches: Decision makers are geographically dispersed
What is Delphi approach
200
GSSs use a number of tools, including:
What is E-mail, instant messaging (IM), and text messaging (TM) Video conferencing Group scheduling Project management Document sharing
300
Decision-making support approaches: throw ideas out – top of their head
What is Brainstorming
300
What is a Specialized DSS type of system that: Includes hardware, software, data, procedures, and people used to assist senior-level executives
What is Executive support system (ESS) Also called an executive information system (EIS)
400
Decision-making support approaches: all agree
What is Group consensus approach
400
Characteristics of what system? Tailored to individual executives Easy to use Have drill-down abilities Support the need for external data Can help with situations that have a high degree of uncertainty Have a future orientation Linked with value-added business processes
What is ESS
500
Decision-making support approaches: Voting on final decision
What is Nominal group technique
500
What system also uses data mining, blogs, and social networking
What is ESS
M
e
n
u