Management
the process of coordinating people and other
resources to achieve the goals of the organization
What is management?
Planning, Organizing, Leading/Motivating & Controlling
What are the four functions of management?
establishing organizational goals and deciding how to accomplish them
What is planning?
top, middle and first-line
What are the three levels of management?
analytical, interpersonal, technical, communication and conceptual
What are key management skills?
people—are probably the organization’s most important assets.
What are human resources?
the identification and evaluation of a firm’s strengths, weaknesses, opportunities, and threats
What is SWOT analysis?
internal factors that affect a company's capabilities
What are strengths and weaknesses?
these managers motivate employees, answer questions and solve daily problems
Who is a first-line manager?
the ability to think in abstract terms
What are conceptual skills?
tangible, physical resources an organization uses
What are material resources?
a specific statement detailing what an organization intends to accomplish short-term
What is an objective?
a statement of the basic purpose that makes an organization different from others
What is a mission?
a manager who is responsible for facilitating the exchange of products between an organization and its customers or clients
Who is a marketing manager?
the ability to identify problems correctly, generate reasonable alternatives, and select the “best” alternatives to solve problems
What are analytical skills?
resources that enable an organization to gather information about competitors and industry changes
What are informational resources?
are approaches and processes that a company performs well and may give it an advantage over its competitors
What are core competencies?
a plan that outlines alternative courses of action that may be taken
What is a contingency plan?
a manager who is not associated with any specific functional area but who provides overall administrative guidance and leadership
Who is an administrative manager?
the ability to influence others
What is leadership?
Managers coordinate an organization's resources to achieve...
What are organization's goals?
the economy, consumer markets, technology, politics, cultural, etc
What are external environment conditions?
establishing an organization’s major goals and objectives and allocating resources to achieve them
What is the strategic planning process?
the individual generally responsible for developing the organization’s mission
Who is a top manager?
this leadership type consults workers before making decisions
What is participative leadership?