Front office responsibilities
What is the top position over all employees?
general manager
how many stages does the cycle have?
5 stages in the cycle
What is forecasting?
Predicting future buisness
What is moanas chickens name ?
hei hei
Who is spongebobs bestfriend?
Patrick star
What is the main responsiblity of a front desk attendee?
Checking guests in
what is pre arrival?
The guest making the decision of making a reservation
What is stay over?
A guestroom that is occupied for atleast 1 more night.
what was cinderellas carriage before it was a carriage?
A pumpkin
Sandy from spongebob is from what state?
Texas
What is a reservation?
Saving a room or accomidation
what are 2 duties of the front office manager?
manage laboring, and perform service recovery
what is an understay?
When a guest leaves early from the hotel
Elsa struck her with her ice powers
What two bestfriends babysit out of their apartment?
Sam and Cat
what are 2 Charactistics of front desk agents?
Communication skills and multitasking
what is departure?
Payments are made and guests keave the hotel
what is a walk-in?
when a guest walks in without a reservation
Which princess collects human belongings?
Ariel
What show is revolved around a dog with a talking dog?
Dog with a Blog
Night Auditor should have what skills?
Mathmatical computation skills and Familitarity with cash handling/credit transactions.
What skill is most critical in the occupancy stage?
Communication
How do you calculate a forecast?
Either use the percentage or the actual number of guestrooms for any formulas
How many tinkerbell movies are there?
7
Who is the evil ghost that haunts bikini bottom?
The flying Dutchman