The purpose is to focus on the roles of the board of directors, health service administrators, providers and staff regarding cultural competence.
What is the purpose of this chapter?
100
They are a non accrediting body that offer workshops on cultural competence.
What is American College of Healthcare Executives (ACHE)?
100
He/She strengthens bond between institution and community.
What does the Chief Executive Officer (CEO) strengthen?
100
-Literature
-Information
-General insight
What do administrators gain from American College of Healthcare Executives (ACHE)?
100
A FSH!
What do you call a fish with no eye?
FREE Q! Thanks for participating!
200
Creates, interprets and implements policy to meet mission
What is the administration level mission?
200
Because she will Let it Go.
Why can't you give Elsa a balloon?
Free Q! Take a candy! Thanks for participating!
200
-Review of patient, client and customer demographics
-Aid planning
-Market to Community
What is a self assessment?
200
Statement that indicates why organization exists and states purpose of organization
What is the mission statement?
200
Developed criteria that must be met for program or school to receive accreditations
What is Council On Education For Public Health (CEPH)?
300
An Impasta!
What do you call a fake noodle?
Freebie! Free Candy! Thanks for participating!
300
They should ideally be representative of the community they serve.
What is the board of directors of an HCO?
300
-Rate levels of cultural competence
-Educate staff based on status and needs of community
-Identify gaps
-Permits creation of agenda for improving services based on data
What is the cultural competence assessment?
300
a taxi driver
Who makes money from driving their customers away?
Freebie! Thanks for participating!
300
A place for staff members, practitioners, patients
to address cultural needs
What is the cultural resource center?
400
They serve a multicultural and multilingual population in Miami, Florida.
Who does the Jessie Trice Community Health Center (JTCHC) serve?
400
Provides accreditation for institutions that prepare graduates for public health practice
What is the Council On Education For Public Health (CEPH)?
400
Lead development of criteria concerning cultural competence for hiring and educating of employees at all levels
What does the Human Resources & Education Department do?
400
Requires compliance to standards specific to culture
What is The Joint Commission?
400
A community health center and major provider of quality healthcare services in Miami, Florida.
What is the Jessie Trice Community Health Center (JTCHC)?
500
A gummy bear!
What do you call a bear with no teeth?
Free Candy! Thanks for participating!
500
-Biostatistics
-Epidemiology
-Environmental Health Sciences
-Health Services Administration
-Social and Behavioral Sciences
What criteria does the Council On Education For Public Health (CEPH) focus on?
500
They must consider the diversity of the community they serve and make an effort to become culturally competent for their population.
What must the board of directors of an HCO consider?
500
-Increasing appeal to consumers
-Competing for private purchaser business
-Responding to private purchaser demands
-Improving cost and effectiveness
What are some financial incentives of implementing cultural competence initiatives?
500
Because he/she:
-Will be involved in community outreach
-Sets the tone to be followed by subordinates
Why is the Chief Executive Officer the face of the institution?