Emotional Intelligence
Active Listening
Professional Etiquette
Conflict Resolution
Working in Groups/Public Speaking
100

Being able to understand yourself in the moment. You recognize your patterns and reactions.

What is self awareness?

100

The method used to send a message.

What is a channel?

100

Ability to connect with and share information with others.

What are communication skills?

100

A soft skill employers seek that includes negotiation and persuasion with sensitivity and mutual benefit.

What is conflict resolution?

100

An interpersonal and communication skills to communicate with many people.

What is public speaking?

200

Being able to empathize with and understand the emotions and intentions of others.

What is interpersonal intelligence?

200

The sender's way of expressing the intended message.

What is encoding?

200

Communicating using college level writing and speaking skills.

What is academic professionalism?

200

Working together to resolve a situation.

What is collaboration?

200

The fear of public speaking.

What is glossophobia?

300

A person's reaction/view of a situation. This will differ from person to person.

What is perception?

300

Completely paying attention to understand, not just to respond. 

What is active listening?

300

Using slang, improper grammar, or spelling while contacting a coworker/boss/professor.

What is being informal?

300

Firmly expressing you want something done.

What is a demand?

300

The best way to overcome a fear of public speaking.

What is preparation?

400

The ability to manage feelings and limit impulsive acts.

What is self-management?

400

Distractions that revolve around your attitude and perception about what you are hearing.

What are subject related distractors?

400

An environment of people with differing backgrounds and opinions.

What is diversity?

400

Expresses a question and a want or desire. You are asking the other person to do something.

What is a request?

400

Improved productivity, creative problem solving, and introducing new ideas are all benefits of this.

What are group projects/group work?

500

Being able to see another perspective than just your own.

What is empathy?

500

Interacting with the material while listening to the speaker.

What is active engagement?

500

A behavior towards others that creates an open and calm environment with little distractions.

What are civility and mutual respect?

500

Requesting for something that could have been avoided with proper planning.

What is being unreasonable?

500

More than just being a participator, you add something to the outcome of the group. 

What is a contributor?

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