Management
The process of controlling and making decisions about a business.
What is management?
Something to be achieved in a specific period of time.
What is a goal?
The ability to communicate effectively using spoken or written words.
What is verbal skills?
An outline of actions needed to accomplish a certain goal.
What is a plan?
The process of influencing others to work towards a common goal.
What is leading?
The CEO of a company.
What is top management?
This describes how practices should be completed, including things such as operation guides for equipment.
What is a procedure?
A person who is able to listen carefully and interpret what someone is saying has which type of leadership skill?
What is listening skills?
This type of goal is created for the long-term goals of a company.
What is a strategic plan?
A company is currently undergoing the process of hiring new employees, which business activity is this?
What is staffing?
First-line, middle, and top are all types of this job title.
What is a manager?
A diagram that shows the structure of organization within a company and indicates levels of authority.
What is an organization chart?
The ability to help people communicate and work well with each other.
What is interpersonal skills?
This type of plan is created in case of an emergency where no other plan will work, a back up plan.
What is a contingency plan?
A continuous process of evaluating the progress in reaching goals in a business, as well as making corrections when necessary.
What is controlling?
This type of manager spent their work day supervising the activities of employees. Which type of management is this?
What is first-line management?
A company uses this to outline their hiring practices and code of conduct. They often use it to figure out how decisions should be made.
What is a policy?
The ability to analyze and make reasonable decisions about a situation.
What is critical thinking skills?
Plans that are designed to meet the short-term goals of a company.
What is a tactical plan?
When conflicting individuals come together with a mediator to agree on a solution that is beneficial for them both.
What is negotiation?
What is middle management?
An employee has a question about one of their job tasks, but aren't sure who to go to for help. What should the employee refer to?
What is an organizational chart?
A person is giving a presentation. During the presentation, they make eye contact, stay still, and smile while explaining parts of the presentation. Which skill does this person have?
What is nonverbal skills?
This type of plan is used to make sure employees are on task, certain sale goals are met for the day, and all day-to-day business goals are met.
What is an operational plan?
Making schedules, assigning tasks, and coordinating department efforts are all examples of this business activity.
What is organizing?