Management Functions and Styles
Leadership
Ethical Management
Other
100

True/False:  An entrepreneur who starts a new business is not considered to be a manager.

False

An entrepreneur who starts a business must perform the five management functions.

100
The ability to motivate individuals and groups to accomplish important goals is
a.  influence
b.  power
c.  management
d. leadership

d.  leadership

100

Core values...
a.  describe the reason a business exists
b.  are written description of a business idea
c.  tell what a business wants to achieve
d. outline the important principles that guide company decisions

d.  outline the important principles that guide company decisions

100

The BEST way leaders can emphasize the importance of ethical behavior is to (a) fire
unethical employees (b) write a mission statement (c) always act ethically (d) post
motivational signs around the office.

c.  always act ethically

200

Which of the following is not one of the five functions of management?  a.  planning b. implementing c.  producing d.  controlling

c.  producing

Missing Answer:  Organizing

200
Carol’s employees accomplish the tasks she assigns them because they respect and trust her. This is an example of (a) identity influence (b) reward influence (c) position influence (d) expert influence.

A.  identity influence

Stems from the personal trust and respect members have for the leader.

200

Which of the following is not a standard of ethical behavior?
a.  It should be lawful.
b.  It should not harm some so others benefit
c.  It should not give the company a competitive advantage
d.  It should not result in embarrassment for the company

c.  It should not give the company a competitive advantage

200

_________ influence is the ability to get others to accomplish tasks because group members recognize that the leader has special knowledge in the area.

Expert Influence

300

A company's chief operating officer is an example of a(n) a.  contingent worker b. mid-manager c. Top-manager (executives) d. supervisor

C.  Top-manager (executives)

300

Which of the following is NOT an important human relations skill needed by leaders and managers?
a. high level of education
b.  self understanding
c.  communication
d. team building

A. high level of education

Missing Answer:  understanding others

300

What are the two parts of ethical behavior?

1.  the actions of individuals
2.  the results of those actions

300

This leadership characteristic involves making decisions carefully.
a.  initiative
b. communication
c.  judgement
d. understanding

c.  judgement

400

Share how you can develop leadership skills.

Study leadership
Participate in organizations and activities
Practice leadership in school or your part-time job
Observe leaders -- teachers, managers, etc

400

___________ is the way people get along with each other.

Answer:  Human relations

400

What core values are important to a business?

Passion for customers
Winning through teamwork
Encouragement of co-workers
Commitment to community
Respect for individual and diversity
Integrity in work
400

No matter how well-liked they are by employees, all managers have
a.  expert influence
b.  tactical influence
c.  formal influence
d.  strategic influence

c. formal influence

500

Describe the tactical management  or autocratic style.

The manager is more directive and controlling. The manager make the major decisions and stay in close contact with employees while they work to make sure the work is done well.

500

List four characteristics of a leadership.

Understanding, initiative, dependable, judgement, objective, confidence, stable, cooperation, honesty, courage, communication, intelligence

500

Differentiate between formal and informal influence.

Formal influence results from a position that is part of the organization’s structure.  Informal influence results from personal characteristics rather than a formal position in the organization.

500

List and describe the four types of influence.

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