Apple
What can you do to accommodate walk-ins or unexpected requests?
Keep wax heater on all day
The proper spa experience should engage how many of the senses?
Five
To avoid cross-contamination, how do you roll used linens?
Roll them inward, so the dirty side is inside the laundry bundle
What should you never remove without the client's consent?
The client's jewelry
In between clients, it is a good idea to _______.
Stretch and take 12 deep breaths
What kind of treatment would a client not need to disrobe for?
Mini/express facial
What should you do to accommodate the fact that some clients have never received facial or waxing treatments before?
Explain to the client where to put belongings and how to put on the wrap
What should you use to disperse product from jars?
Spatulas
Who should help your client into the treatment bed
You
How can you convey a positive attitude?
Good posture
What should you wash your hands with before touching clean supplies?
Soap and water
What is a bolster used for?
Back support
When should you check the water level on the steamer?
Before preheating and regularly thereafter
Approximately how long is required for pre-heating of towel warmers and steamers?
15 minutes
Healthy hair is linked to healthy skin
When working in a salon or spa, is it acceptable to wear nail polish?
Yes, if it is light in color.
What should you do with single-use items as you prepare for a treatment?
Set them on a clean towel in the order they will be used
A room or area used for mixing products and storing supplies
Dispensary
What do paper towels, tissues for blotting the face, and vinyl gloves have in common?
They are single-use items
What should you have among your facial supplies in order to provide neck support for the client?
Pillow or rolled hand towel
Why is it important for estheticians/students to maintain clean treatment rooms?
Client safety and compliance with laws
What can you do if you do not have running water in the treatment room?
Have two bowls of water and a hot towel cabinet
Which structural feature must follow guidelines by OSHA (Occupational Safety and Health Administration)?
Proper ventilation
What is another term for the esthetician's chair?
Operator's stool
What kind of implements go into a sharps container?
Disposable, single use needles