Five functions
Planning
Planning cont.
Making choices
Organizing
100
The process used to accomplish organizational goals through planning, organizing, leading, and controlling people and other organizational resources.
What is management.
100
An encompassing explanation of why the organization exists and where it is headed; it is more than a goal
What is a vision.
100
The process of determining the major goals of the organization and the policies and strategies needed for obtaining and using resources to achieve those goals.
What is strategic planning.
100
Choosing among two or more alternatives.
What is decision making.
100
A visual device that shows the relationship among people and divides the organization’s work; it shows who is accountable for the completion of specific work and who reports to whom.
What is an organizational chart.
200
The management function that includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives.
What is planning.
200
An outline of the fundamental purposes of the organization. This statement should include The organization’s self-concept, company philosophy, long term survival, customer needs, social responsibility and the nature of the product or service.
What is a mission statement.
200
The process of developing detailed, short-term statements about what is to be done, who is to do it, and how it is to be done.
What is tactical planning.
200
The process of solving the everyday problems that occur; it is less formal than the decision-making process and calls for quicker action.
What is problem solving.
200
The highest level of management, consisting of the president and other key company executives who develop
What is top management.
300
A management function that includes designing the structure of the organization and creating conditions and systems in which everyone and everything work together to achieve the organization’s goals and objectives.
What is organizing.
300
Broad, long-term accomplishments an organization wishes to attain.
What are goals.
300
The process of setting of work standards and schedules necessary to implement the company’s tactical objectives.
What is operational planning.
300
Coming up with as many solutions to a prob-lem as possible in a short period of time with no censoring of ideas.
What is brainstorming.
300
The level of management that includes general managers, division managers, and branch and plant managers who are responsible for tactical planning and controlling.
What is middle management.
400
Creating a vision for the organization and guiding, training, coaching, and motivating others to work effectively to achieve the organization’s goals and objectives in a timely manner
What is leading.
400
Specific, short-term statements detailing how to achieve the organizational goals
What are objectives.
400
The process of preparing alternative courses of action that may be used if the primary plans don’t achieve the organization’s objectives.
What is contingency planning.
400
Another technique of problem solving, involves listing out all of the pluses, minuses and implications of a decision.
What is PMI.
400
Includes managers who are directly responsible for supervising workers and evaluating their daily performance; they are also known as first-line managers.
What is supervisory management.
500
Management function that involves establishing clear standards to determine whether or not an organization is progressing toward its goals and objectives, rewarding people for doing a good job, and taking corrective action if they are not.
What is controlling.
500
A planning tool that looks at internal and external aspects of a company including its strengths, weaknesses, opportunities and threats.
What is a SWOT analysis.
500
A part of contingency planning, involves reacting to sudden changes in the environment.
What is crisis planning.
500
Is a series of steps managers often follow to make logical, intelligent, and well-founded decisions. Includes the 7 D's of decisions making.
What is the rational decision making model.
500
Examples of titles of those in the highest level of management.
What is CEO, COO, CFO, CIO.
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