Are You Certified (CE)
QA-QC
More QC-QA
This can be Risky
Risky Business
100
Process that ensures successful completion of defined academic training.
What is Certification
100
An institutional concept involving all members of the health care team.
What is TQM (Total Quality Management)
100
This Chain has 9 rings.
What is the phlebotomy chain of accountability.
100
Department that generate policies and procedures to protect patients, employees and the employer.
What is Risk Management
100
Ues these sheets to aid in cleaning up a spill
What are MSDS
200
Evaluation of the program of study
What is Accreditation
200
Accual procedures that are done to the patient.
What are Processes
200
Two factors that can be evaluated for QA
What is QNS, Clotted, BC contamination rate, ID errors
200
The incorrect treatment of patients.
What is Malpractice
300
Questions for certification examinations are based on this organizations standards.
What is CLSI (Clinical and Laboratory Standards Institute)
300
The process of evaluating each procedural step.
What is QC (Quality Control)
300
A document that aids the phlebotomist in the performance of their duties.
What is the Procedure Manual
300
Failure to performreasonably expected duties.
What is Negligence
400
This validates your ability to perform the essentials of your program.
What is Successful completion of a certification exam
400
These are designed to assess areas of care.
What Indicators
400
Adjustment of equipment and performance checks.
What is Calibration
400
leagal obligation to compensate for loss or damages.
What is Liability
500
This is a lifelong process necessary to current in your field.
What is Continuing Education
500
A system for evaluating performance, as in the delivery of services.
What is QA (Quality Assurance)
500
These can be liquid, serum or freeze dried.
What is a Control Substance
500
Another term for legal action.
What is Litigation
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