Power Process
This exists in many forms.
What are conversations?
When you choose to listen well, you begin from a clear this.
What is intention?
Being courteous, polite, and respectful are examples of this.
What is civility?
or
What is being civil?
This is the first step in managing conflict.
What is back up to common ground?
or
What is find common ground?This is when you recognize your full range of emotions and knowing your strengths.
What is self-awareness?
Conversations that take place inside our own head are call this?
What is thinking?
To demonstrate attentiveness when listening, you should maintain this type of contact.
What is eye contact?
Consequences for violating formal policies about classroom civility can be serious and may include dismissal or this kind of action.
What is legal action?
This suggestion can be useful during times when differences are so extreme that reaching common ground seems impossible.
What is allow strong feelings?
This is when you respond skillfully to strong emotions, practice honesty and integrity, and stay open to new ideas.
What is self-regulation?
The third discovery in this power process allows you to do this with your conversations.
What is choose?
The key to effective listening is to do this before evaluating.
What is understand?
Classroom civility does not mean that you have to be passive or this.
What is insincere?
When trying to resolve conflict, aim for being effective at resolving conflict instead of being this.
What is right?
Persisting to achieve goals and meet standards of excellence.
What is motivation?
If you want to change your attitude about anything, choose your conversations by choosing this.
What is your community?
or
What is community?
These type of messages are hard to listen to, and create labels, judge, blame, and assume things that may or may not be true.
What are "you" messages?
This gets communicated in small details.
What is respect?
To get an objective viewpoint using this as an objective, unbiased third party.
What is mediator?
Sensing other people's emotions and taking an active interest in their concerns.
What is empathy?
Conversations can be used to explore new ways of seeing the world and to create new options in this.
What is life?
The ability to put people at ease through this makes you valuable to an employer.
What is "small talk"?
Part of civility is staying open to this that other people have to offer.
What is value?
When the conflict still remains, we can do this to peacefully coexist and respect other people even though we don't agree on fundamental issues.
What is agree to disagree?
or
What is be willing to disagree?
Developing this in relationships will help you listen fully, speak persuasively, resolve conflict, and lead people through times of change.
What is skill?