Chapter 8
Chapter 8 Continued
CONFLICT
Chapter 10
Chapter 11
100
"BLS" is the abbreviation for this....
What is Basic Listening Sequence
100
The Health Insurance Portability and Accountability Act (also known as HIPAA) does what?
requires protection and confidential handling of protected health information.
100
the 4 main types of conflict can be broken down how?
Person vs. Person Person vs. Self Person vs. Nature Person vs. Society
100
TRUE OR FALSE: Cultural background is a major part of personal identity, even though she, and many of your own clients, are not aware of this.
TRUE
100
This is the process of providing the client with new insights 
What is LINKING
200
TRUE OR FALSE: The skills in the BASIC LISTENING SEQUENCE (BLS) must always be used in order.
What is FALSE
200
TRUE OR FALSE: Virtually all interviewing, counseling and psychotherapy sessions involve deciding what actions to take in cases of interpersonal or intrapersonal conflict.
What is TRUE
200
These are the three components to what? Good Listening Skills, Empathetic Relationship & Non-judgmental approach
What is Empathetic Confrontation
200
What is STUCKNESS

A person who is moving from the past to a present/future by overcoming obstacles is said to have found "THIS"

200
what is the main difference between INTERPRETATION and REFRAMING

​Interpretation reveals new ways of thinking beneath client conversation; reframe defines a new frame of reference for considering issues.

300
TRUE OR FALSE: Benjamin Franklin’s problem solving model emphasizes the importance of the empathetic relationship.
What is FALSE (IDENTIFY, GENERATE/RESTORY, ACTION)
300
3 ways to document what occurs within a session
What is writing notes, audio record, video record
300
This five point scale provides a framework for evaluating how the client responds to your confrontation. It is a tool to examine the effect that microskills and empathetic confrontation have on client verbalizations immediately in the session.
What is the Client Change Scale (CCS)
300
What is "New"

A person who is moving from the past to a present/future by overcoming obstacles is said to have found "THIS"

300

A reflection of meaning looks very much like a(n) ________ and ________ beyond what the client has to say.​    ​1. question; discerns     ​2. summary; looks    3.  ​encourager; moves    ​4. paraphrase; focuses

A reflection of meaning looks very much like a(n) ____PARAPHRASE____ and _____FOCUS___ beyond what the client has to say.​    ​

400
Taking notes during a session is important but can be distracting if not done in balance with client interaction. True or false.
What is TRUE.
400
Toxic and long term forms of this can cause physical damage to the brain (shrinking the brain, enlarge the amygdala, and shrink the hippocampus).
What is STRESS
400
These are problems that reside primarily within the clients thoughts and feelings
What is INTERNAL CONFLICTS
400
The first stage in the CCS is where the client is unable or unwilling to hear or acknowledge any incongruities in what they are saying.
What is DENIAL
400

What is the strategy that enables clients to ​discover deeper meanings and purpose in their lives and find a clearer direction for the future

Discernment 

500
What skill is missing from the BLS (as listed below) Using Open Questions Using Closed Questions Encouraging Reflecting Feelings Summarizing
What is paraphrasing
500
This type of therapeutic approach includes helping clients find outlets to prevent oppression and working with schools, community action groups, and others for change.
What is a social justice approach
500
What are Problems between the client and the surrounding world
EXTERNAL CONFLICTS
500
Which level of the CCS is the client willing to discuss incongruity completely, but will not change.
What is LEVEL 3 (Full Examination But No Change)
500

The skill of reflection of meaning is generally for ____.

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