a professional courtesy discount, a write off or an amount not paid by insurance
What is adjustment?
100
When preparing a ledger card, you should type the name and address as it appears on this
What is an envelope?
100
A computer statement includes these (4 things)
What is an itemized account of all transactions, the age of the account, the portion of the amount that is current, over thirty days, over sixty days and over ninety days?
100
In attempt to collect on a delinquent account the first place you should contact the patient by telephone is
What is home?
100
This lists all names of patients that start with the letters you specified
What is alpha search?
200
difference between debit and credit
What is balance?
200
The physician considers this when setting fees for services (three things)
What is the time spent with the patient, the treatment, the complexity of the diagnosis?
200
When the patient knows in advance that there will be costly medical expenses, you should do this with them
What is go over charges and insurance coverage?
200
The Truth in Lending disclosure form must be kept on file for this number of years
What is 2 years?
200
You obtain a patient's signature to file 3rd party claims this often
What is annually?
300
shows the patient paid more than was due or is paying in advance
What is credit?
300
The names of patients treated in the office each day as well as any payments received appear on this form
What is daily log sheet?
300
Accounts are considered current if they are within this number of days of the billing date
What is 30 days?
300
When collecting a bill owed by a deceased patient, you address it to this person
What is the patient's estate?
300
This should be completed at first visit and confirmed at each visit
What is personal data sheet?
400
shows that the patient paid an amount less than the total due
What is debit balance?
400
When recording charges and credits on the patients' ledger cards, what do you do to get to a new balance
What is add the new debit to the balance?
400
When statements you have mailed are returned marked, moved, no forwarding address, the first step is this
What is check your records to make sure you mailed statement to the correct name, address and zip code?
400
The best opportunity to collect a pyament from a patient is at this time
What is the time of service (when patient is in the office)?
400
These should be programmed into the computer for insurance claims use
What is International Classifications of Diseases (ICD) codes?
500
Transfer of information from one record to another
What is posting?
500
This type of billing is recommended when you have several statements that need to be sent out
What is cycle billing?
500
If the patient may have to pay a substantial amount out of pocket, you should do this
What is discuss how payments will be made with the patient?
500
Dictates when a medical practice declares a patient account to be delinquent
What is each individual medical office?
500
It is important to program these codes into the computer system that are commonly used to describe services rendered