Being a Consumer
A person who buys goods and services for their own use
What is a Consumer?
1980
What year was the Sale of Goods and Supply of Services Act created?
Goods must match the description of what you paid for
What do we mean by goods must be as described?
The sale and purchase of goods and services that does not take place in person
What is Distance Selling?
Investigate and try to sort out problems that consumers have in a specific industry
What is a Trade Association?
If you receive the goods as a gift or buy the goods to sell.
When are you not considered a Consumer?
A Legal Agreement between two or more people
What is a Contract?
2007
What year was the Consumer Protection Act created?
The sale and purchase of goods and services on the internet
What is E-Commerce?
Offers a quick and inexpensive way to solve disputes at the cost of €25
What does the Small Claims Procedure offer?
Knowing your rights and responsibilities
Shop around to compare quality and price
Be informed to avoid impulse buying
What are the features of being a Good Consumer?
Competition and Consumer Protection Commission
What does CCPC stand for?
Refund, Replacement and Repair
What do the 3R's stand for?
Very Convenient
More Choice
Open 24/7
What are the benefits of Online Shopping?
Consumer' Association of Ireland
What does CAI stand for?
What is impulse buying?
Goods must be able to do what they are suppose to do
What does Fit for the Purpose intended mean?
Misleading Information
Misleading Prices
Misleading Anti-consumer practices
Misleading Advertising
What does the Consumer Protection Act 2007 protect Consumers against?
a period that lasts 14 days where the consumer can cancel the order
What is the 'Cooling Off' Period?
The Commission for Regulation of Utilities
What does CRU stand for?
An item that shows that a Consumer has paid for an item
What is Proof of Purchase?
Goods should be of good quality
What does of Merchantable Quality mean?
Rivalry between the sellers of goods and services to win consumer's business
What is Competition?
Ease of purchase leads to impulse buying
Consumers have to wait for the items to come
Online shopping frauds
What are some of the risks of online shopping?
Regulates electronic communications and postal services
What does ComReg do?