Anatomy of Stress
This term describes the body’s physical, mental, or emotional reaction to a change that requires an adjustment or response.
What is Stress?
This workplace stressor occurs when an individual experiences a vagueness or lack of clarity regarding their primary responsibilities.
What is Role Ambiguity?
This core component of emotional intelligence involves accurately perceiving, understanding, and displaying your own emotions.
What is Self-Awareness?
This psychological phenomenon occurs when negative emotions, such as frustration or anger, spread from one bad interaction to affect other team members.
What is Emotional Contagion?
This holistic concept integrates an individual's physical, mental, emotional, and social well-being into a balanced state of being.
What is Wellness?
This three-stage model outlines how the body responds to stress through Alarm, Resistance, and Exhaustion.
What is the General Adaptation Syndrome (GAS)?
When a military officer faces contradictory demands from two different superiors at the same time, they are experiencing this type of stressor.
What is Role Conflict?
A leader who can direct and regulate their emotions in a positive manner under high-stress conditions is demonstrating this component of EQ
What is Self-Management?
This theory explores how specific workplace events trigger positive or negative emotional reactions, which then directly drive workplace behaviors.
What is Affective Events Theory (AET)?
This cognitive coping strategy involves searching for and finding constructive meaning or growth during a negative or traumatic event.
What is Positive Reappraisal?
Unlike hindrance stressors, which block personal growth, these types of stressors—such as high responsibility or tight deadlines—can motivate individuals and drive achievement.
What are Challenge Stressors?
This form of cognitive stress occurs when an individual continuously dwells on and is unable to let go of past negative events.
What is Rumination?
This EQ component allows a leader to read a room, demonstrate empathy, and understand how others in their unit are feeling
What is Social Awareness?
When a leader experiences a uncomfortable mismatch between their internal emotions, attitudes, and outward behaviors, they are experiencing this phenomenon.
What is Cognitive Dissonance?
Minimizing the perceived importance of a stressful situation to prevent overreacting is an individual stress management technique known as this.
What is Putting into Perspective?
This model states that the highest levels of stress occur when job demands are high and an individual’s level of control over their work is low.
What is the Demand-Control Model?
Visualizing and stressing over possible negative scenarios that might happen in an upcoming inspection or evolution is known as this type of stress.
What is Anticipatory Stress?
This highest level of EQ involves using emotional awareness to support, mentor, and help others manage their own emotions effectively.
What is Relationship Management?
This level of emotional labor involves faking outward expressions (like smiling when angry), without changing internal feelings.
What is Surface Acting?
According to organizational approaches to stress management, leaders can significantly reduce subordinate stress by increasing this key workplace factor
What is Autonomy (or granting control/decision-making authority)?
This model suggests that workplace stress is caused by the balance between job demands and the tools or support provided, and can be mitigated by either reducing demands or increasing resources.
What is the Job Demands-Resources (JD-R) Model?
Having insufficient time or resources to complete an overwhelming volume of assigned tasks describes this specific stressor.
What is Role Overload?
Unlike general cognitive intelligence (IQ), Emotional Intelligence (EQ) is defined as a person's ability to do this to foster mutual understanding.
What is develop an increased awareness of each other's emotions?
Unlike surface acting, this level of emotional labor requires an individual to make a genuine effort to align their internal feelings with the required workplace display.
What is Deep Acting?
This fundamental organizational practice helps manage stress by ensuring equitable treatment, clear expectations, and transparent procedures for all team members.
What is Creating a Fair Work Environment?