Characters and Task
content and terms
terms with A&D
A & D approaches and Telehealth
Define Issues
100
Nurse informaticists are responsible for system development and implementation, along with liaison, quality initiatives, strategic planning, education, vendor communication and they provide credibility for IT projects
What is the Role of Nursing
100
Identifying and grouping the job classes and identifying what applications and level of access they will have in the system according to the functions of each job class
What is determine the Training Needs of end users
100
Classroom availability and cost Network connectivity and power supply Classroom capacity Travel and parking Communication access Training environment Set up costs Maintenance costs
What is guidelines to training environments (Box 9-2 Selecting a Training site: Factors to consider)
100
Advantages: Interactive, stimulates multiple senses for increased retention, may allow user to bookmark and return to the same spot, can test proficiency Disadvantages: Requires intense planning, resources for design and revision, less flexible to revise
What is online multimedia
100
simultaneously meeting face to face, viewing or having dialogue in real time
What is Synchrony
200
Network infrastructure: wiring, access points; Type of workstation or mobil device: access to the system via differnt devices Workstation location strategy: point of care (bedside), unit station, handheld or mobile Printer decisions: laser, label, dot matrix, inkjet, and number of trays and fonts
What is Task related to hardware requirments
200
Training philosophy, identification of training needs, training approach, training resources, timetable and training schedule, budget and costs, evaluation strategy
What is components of a training plan
200
Employees who are proficient in the use of the information system and can serve as mentors to other end users in their department and considered a training resources
What is Super User
200
Advantages: individulaized, permits immediate application, can test proficency Disadvantages: Traininer often does not know educational principles, may lose productivity of two workers, seasoned employees may pass on poor habits, difficult to achieve with many interruptions.
What is On-the-job training
200
the ability to view, images, conferences or documents at any given time at separate occasions.
What is Asynchrony
300
inadequate understanding scope creep or feature creep amount or type of customization or revisions failure to maintain insuffician resources & support lack of communication & training overall cost
What is Common Pitfalls of Implementation
300
Computer related policies Access privileges Human factors Computer literacy Workflow Scenario and step by step design of instruction Electronic help: Error messages: . Error correction: Screen and system freezes: System idiosyncrasies: Equipment maintenance and basic troubleshooting Downtime procedures Ability to retrieve and view clinical information
What is training class content components
300
Teaching skills and experience Ability to interact with groups and individuals Understanding and users and their responsibilities Training approach Centralized versus departmental training
What is Selecting a Trainer: Factors to consider BOX 9-4 pages 238
300
The use of telecommunication technologies and computers to exchange healthcare information and to provide services to clients at another location. (once known as telemedicine) Services include, health promotion, disease prevention, diagnosis, consultation, education, and therapy, using telephone lines.
What is Telehealth
300
Patient safety Cost containment Managed care Disease management Shortages of healthcare providers Uneven access to healthcare services Emphasis upon keeping an aging population functional in their own homes
What is Driving Forces for Telehealth
400
As a group working toward a common goal, encourages each other, learn and teach each other, develops skills, builds morale internally, resolves conflicts, shows pride in its accomplishments and enhances diversity of its members
What is characteristics of a group implementation committee
400
Trainee availability, Class length, Location, user availability and Class length depends on the Amount of content that needs to be covered and can be arranged in 1-8 hours sessions. The timetable should be arranged as close to go-live date as possible
What is Principles of Class Schedules
400
Advantages: Flexible, easy to update, can include demonstration, allows for individual help, can test proficiency Disadvantages: relies on lecture, increase class size decrease effectiveness of demonstrations, consistency varies with trainer, difficult to maintain pace good for all
What is Instructor-led class
400
Continuity of care Centralized health records Incorporation of the healthcare consumer as an active member of the health team Collaboration among healthcare professionals Improved decision making Education of healthcare consumers and professionals Higher quality of care Removes geographic barriers to care May lower cost of healthcare Improved quality of health record
What is Telehealth benefits (Box 17-2 (pg 435))
400
• Client may perceive it as inferior because of the lack of hands on examination • Professionals deal with different provisions in each state and may be subject to malpractice lawsuits • How might the liability be spread across the physicians, other health care professionals and technical support persons. • HIPPA added new concerns to the mix Marjor concerns for nurses: • Misinterpreted • Across state lines different license • Unclear liability
What is Liability concerns of Telehealth
500
individuals should communicate openly, use time and talents efficiently, performs effectivly and produces results, welcomes challenges and cooperates rather then competes.
What is characteristics of individual members of a implementation committee
500
a software or application copy of the information systems production environment. The environment is stripped, which means the actual client or live data and employee data are removed after the copy process
What is Computer training environment
500
Advantages: self paced, interactive, increased retention--uses technology to teach technology, 24 hour avalablity, can be offered online or offline, can be done in increments, facilitates, mastery learning, emulates real system witout the threat of harm. Disadvantages: time and labor intensive to develop and revise, requires great attention to accompanying materials, limited usefulness of vendor supplied materials that are not specific to customization, lacks the flexability of access to an actual information system==only programed options can be tried
What is Computer-based training (CBT)
500
Licensure issues Confidentiality/Privacy Lack of standards National health information infrastructure (NHII) Homeland security Mainstream acceptance Accreditation and regulatory requirements Patient safety Limitations Inadequate funding for technology support Quality of services rendered
What is issues and concerns r/t Telehealth
500
The state in which healthcare professionals are licensed to practice and the jurisdictional boundaries in which services are delivered. Most state laws are either unclear or may forbid practice across state lines.
What is Current licensure issues for telemedicine
M
e
n
u