Chapter 8 Team Daniel & Osiris

Key Terms

100

people of two or more who interact with and influence each other, are mutually accountable for achieving common goals associated with organizational objectives, and perceive themselves as a social entity within an organization are called?

What are Teams?

200

cross-functional work groups that are organized around work processes, complete an entire piece of work requiring several interdependent tasks, and have substantial autonomy over the execution of those tasks

What are Self-Directed teams (SDT's)?

300

organizational and team environment, team design, team processes, team effectiveness

What are the four parts of the team effectiveness model?

Team Benefits/Weakness

100

Occurs when people exert less effort in teams than when working alone

What is Social Loafing?

200

Identification-based trust

Knowledge based trust

Calculus-based trust 

^{What are the Three Foundations of Trust?}

300

Brainstorming

Brainwriting

Electronic brainstorming

Nominal group technique  

What are the 4 methods to improve decision making and creativity in teams?

Team Needs

100

The informal rules and shared expectations that groups establish to regulate the behavior of their members. They only apply to behavior, and not to private thoughts and feelings.

What are team norms?

200

Organizer, Doer, Challenger, Innovator, Team Builder, Connector

What are team roles?

300

From the Five C's explain two of them and use it as an example

You can speak, act, or show a example for *Double of Nothing*

^{Cooperating: Effective team members are willing and able to work together rather than alone. This includes sharing resources and being sufficiently adaptive or flexible to accommodate the needs and preferences of other team members, such as rescheduling use of machinery so that another team member with a tighter deadline can use it.}

^{Coordinating: Effective team members actively manage the team’s work, so it is performed efficiently and harmoniously. This includes keeping the team on track and helping to integrate the work performed by different members. To effectively coordinate, team members must know the other team members’ work to some extent, not just their own.}

^{Communication: Effective team members transmit information freely (rather than hoarding), efficiently (using the best channel and language), and respectfully (minimizing arousal of negative emotions).38 They also listen actively to coworkers.}

^{Comforting: Effective team members help coworkers maintain a positive and healthy psychological state. They show empathy, provide emotional comfort, and build coworker feelings of confidence and self-worth.}

^{Conflict handling: Conflict is inevitable in social settings, so effective team members have the skills and motivation to resolve disagreements within the group. This involves using appropriate conflict-handling styles as well as diagnostic skills to identify and resolve the structural sources of conflict.}