High Performance Team
Characteristics of a HP Team
Characteristics of an Effective Team Member
Smart
Solving Problems and Resolving Conflicts
100
Emphasizes _____ and ______ among all workers to continously improve company performance.
What is cooperation and collaboration.
100
High Performance teams try to prevent conflicts by treating each other with this.
What is respect.
100
Problem solving, conflict resolution, persuasion, cooperation, etc.
What are interpersonal skills learned by working in a team.
100
Realistic recommendation, yet challenges team abilities
What is achievable
100
A term used to describe a process in which all members of a group spontaneously present as many ideas as possible.
What is brainstorming.
200
A Team that focuses on a single major issue of concern within a given process.
What is a project team.
200
Realizing no Team is perfect, High Performing teams seek to obtain this.
What is critical feedback.
200
Identifying tasks that will require a special team effort. Value each person's input into a team process.
What are examples of working/contributing to a team.
200
Compared against common standards. Uses actual numbers and percentages.
What is measurable.
200
Before you can begin to understand how to solve a problem, you must first do this.
What is define the problem.
300
A group of workers responsible for similar processes within supply chain logistics.
What is a work team.
300
Training provided to incumbent workers.
What is on-site training.
300
Communicate honestly, communicate directly, keep promises, and being fair builds this.
What is trust.
300
Identifies measurable actions.
What is specific.
300
The process of putting an idea into action.
What is test the solution by implementation.
400
A team made up of individuals from different departments within a supply chain logistics facility or between facilities.
What is a cross-functional team.
400
Training offered to various individuals at colleges, high schools, etc.
What is external training.
400
Be positive, fix instead of blame, praise individual achievements, etc. are examples of how to_____
What is motivate a team.
400
Relates to business goals. Reflects mission statements.
What is relevant.
400
When a new procedure is implemented, a team should always do this.
What is monitor and evaluate.
500
Teams are managed in one of these two ways.
What is managed or self-managed.
500
Computer-based learning taking place at any location.
What is on-line training.
500
In focusing on team goals, members should offer these.
What is practical, achievable solutions.
500
Provides a specific deadline. Challenges teams abilities.
What is time-based.
500
A neutral third party listens and makes suggestions for solving the problem.
What is mediation.
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