The degree to which a set of inherent characteristics fulfills requirements
What is Quality
100
It is in this stage that quality planning occurs
What is the Planning phase (Initiating phase is also accepted)
100
The part of project quality management where activities are developed to measure the quality standards of the project and ensuring that the performing organization can support those activities.
What is Quality Assurance
100
The use of project quality metrics to determine if the project's quality standards are being met and to find ways to meet the standards if they are not being met
What is the definition of Project Quality Control
100
The era before 1800 when most products and services were provided by skilled craftspeople in their homes or in small workshops
What is the Craftspeople and Guilds Era
200
In one sense, project quality relates to all three of these components
What is the Triple Constraint
200
Identifies the key customers, gathering their requirements, and expressing those requirements in a measureable way
What is Quality Planning
200
Quality Assurance occurs in this phase of a project
What is the Executing phase
200
One of the seven basic tools of quality, it is a charting option that help identify the few contributors that account for most of the quality problems. Also called the 80/20 rule
What is Pareto chart or Pareto Analysis
200
Analysis used in risk identification which points out the strengths, weaknesses, opportunities, and threats.
What is SWOT analysis
300
The portion of the Triple Constraint that is sometimes referred to as the requirements
What is the scope
300
The scope aspect referring to the degree to which a system performs its intended function
What is Functionality
300
An internal self-assessment, performed to determine the gap between the quality assurance activities needed to ensure that the quality standards are met.
What is Gap Analysis
300
One of the seven basic tools of quality used to trace complaints about quality problems back to the responsible production operations. Also known as a fishbone diagram
What is a Cause-and-effect diagram
300
Prioritizing stakeholders and customers is one of five steps in what process
What is Quality Planning
400
The party responsible for ensuring that quality management is performed throughout the project
What is the Project Manager
400
Functionality and features, system outputs, performance, and reliability and maintainability are all aspects of what part of the triple constraint
What is the project Scope
400
A structured review of specific quality management activities that help identify lessons learned that could improve performance on current or future projects
What is Quality Audit
400
Within the scatter diagram, points tightly clustered about a line going from the upper left corner of the diagram to the lower right corner indicates what
What is a negative correlation
400
The system where the target for perfection is the achievement of no more than 3.4 defects, errors, or mistakes per million opportunities.
What is Six Sigma
500
The individual or group that helps define quality
What is the customer
500
A quality planning technique that helps identify which variables have the most influence on the overall outcome of a process
What is Design of Experiments
500
Describes who, what, when, where, and how a quality standard will be measured
What is a Quality Assurance activity
500
The phase in a project that quality control occurs
What is the monitoring and controlling phase
500
A graphical representation of all the factors in a complicated problem, system, or situation. It encourages non-linear thinking, and it was discouraged by Paul Urso due to its complicated nature