A multitude of characters, differences, kinds, and forms
What is DIVERSITY
100
The act, instance, or providing a reason for acting in a certain way is which leadership trait?
What is MOTIVATION
100
Define Problem
What is any question or matter involving doubt, uncertainty, or difficulty
100
Definition of an open ended question
What is a question used to encourage a long, meaningful answer that comes from a person's own knowledge
100
Cross Training
What is teaching an employee that has a specific job how to successfully do another job
200
A simplified and standardized conception or image invested with special meaning and held in common by members of a group
What are STEREOTYPES
200
Outside forces or people causing a person to act in a certain manner
What is EXTERNAL MOTIVATION
200
How many steps are there to Problem Solving?
What is 7
200
A question format that limits respondents with a list of answer choices from which they must choice to answer the question
What is A CLOSED ENDED QUESTION
200
Teaching the entire establishment about recipes, procedures, and any other important ideas that are crucial
What is ORIENTATION
300
A particular tendency that prevents unprejudiced consideration of a question
What is BIAS
300
Professionalism, Personal Treatment, and Work and Task Support are the three most important ideas of what aspect?
What is EMPLOYEE EXPECTATIONS
300
Identifying what the problem actually is, is what step of problem solving?
What is THE FIRST STEP
300
TRUE OR FALSE
It is okay for an interviewer to ask the age of the person
TRUE
300
A systematic and periodic process that assesses an individual employee’s job performance and productivity in relation to certain pre-established criteria and organizational objectives
What is PERFORMANCE APPRAISAL
400
An unfavorable opinion or feeling formed beforehand or without knowledge, thought, or reason
What is PREJUDICE
400
Name 4 traits a good leader should have
What is INTEGRITY, DEDICATION, MOTIVATION, and A POSITIVE ATTITUDE
400
What step should you always do in order to successfully solve a problem?
What is DEFINING POSSIBILITIES OF ACTION
400
TRUE OR FALSE
It is okay for the interviewer to ask if you have a spouse
FALSE
400
What makes On-The-Job training different from Group Training?
On-The-Job training is a manager or someone of higher power training an INDIVIDUAL about a certain aspect of the establishment
500
Common beliefs, religion, and actions of a particular group of people
What is CULTURAL TENDENCIES
500
Being able to cooperate, communicate and work together effectively are what kind of skills?
What are INTERPERSONAL SKILLS
500
What is the most important rule when completing a problem?
What is EVALUATING WHAT YOU DID WRONG AND LEARNING FROM YOUR MISTAKE
500
What is the EEOC? and what does is mean?
The Equal Employment Opportunity Commsion. It has laws againt workplace discrimination
500
Teamwork
What is a group of more than one person that each have different responsiblilities but come together and work on one specific issue