Planning
Organizational Needs
Personnel Processes/Needs
Job descriptions, requirements, details and more
Managing Volunteers
100

Name 2 issues that affect Planning

-Financial 

-Political

-Diversity

100

Organizations exist to serve what?

Human Needs

100

What is the most important asset of HR/Personnel?

The People

100

A well written job clearly communicates...

-scope of responsibilities

-expectations

-a framework

100

People who provide provide labor or services for the benefit of the community through their own free will and without monetary reward are called...

Volunteers 

200

What is the term for adverse judgement formed without knowledge?

Prejudice 

200

Organizations try to find qualities that fit ....(Name 2)

Vision

values

mission

culture

200

What is the first step in personnel process?

Development of Job Description 

200

Name two sections a job description should include

-Salary range

-General Definition

-Supervison

-Job segments and functions

-working conditions

-Qualifications

-competencies

200

What are three things employees look to their supervisors for?

-Guidance

-Feedback

-Resources

300

Job specific knowledge is related to what set of skills?

Technical Skills

300

Ability to analyze situations from multiple perspectives, determine cause and effect, and come up with solutions to challenges is called

Conceptual skills

300

Personal decisions come from what two planning types of the agency

-Strategic

-Vision

300

What is the term for resources and systems that an organization has in place to meet its human resource needs?

Human Resources capacity 

300

T/F Volunteer Management and other forms of management are different

False

400

Without correct planning and supervision a new member may become...?

Dissatisfied 

400
What do organizations have to keep in mind along with capacity?

Personnel Needs

400

Name one aspect of personnel planning?

-Assess current staffing levels, considers affordability, support staff or physical accommodation 

400

To ensure that employees are able to keep up with the cost of inflation, organizations provide what?

Cost of living adjustments 

400

What determines training for volunteers?

nature and scope of the position

500

What two components should be looked at for existing staff levels?

-Numbers 

-Expertise 

500

What are skill sets called when the skills are specific to that type of job?

Specialized 

500

What can hiring based only on an employees perceived qualities lead to?(hint:negative)                            

Discrimination 

Abuse

500

Job announcements should clearly state both the required and preferred _____ and ______ qualifications for the job.

academic and professional 

500

Name two things that retention is dependent on

-sound recruiting

-access to training

-development

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