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L
100

Margins, space between paragraphs, and any other blank space on the page

white space

100

The notation that should be used to indicate a copy of the letter has been sent to someone without the recipient's knowledge

BC 

100

This allows readers to immediately tell what type of document has been received

format

100

Part of the letter that is the message

body

100

Formatted similarly to a printed memo

email

200

Characteristics that make up a set of letters, numbers, and symbols

typeface

200

When keying a memo, the paragraphs should be 

flush left with a double space between each

200

This is achieved through a combination of clear writing and effective formatting

readability

200

Indicates the person who keyed the letter

reference initials

200

It is courteous to use this function when sending an email to multiple people outside of an organization

blind copy

300

The greeting in a letter

salutation

300

When sending an email attachment, you should

any of these:

ensure the recipient can handle the size and type of the file

make sure the recipient is comfortable receiving attachments

notify the recipient that you will be sending an attachment

300

Prepares the reader fro the information to follow

introductory paragraph

300

Helps the reader know the content of the message before reading

subject line

300

When comparing to letters, email tends to be more

informal

400

A hard copy used for intra-office communication

memo

400

Which email program feature lists the names of all employees in the system

address book

400

This is defaulted at 11 point Calibri

font

400

Means after writing and is information included after the signature

postscript (PS)

400

A set of guidelines for appropriate behavior online

netiquette

500

"To," "From," and "Date" are examples of 

guide words

500

Which subject line prefix indicates an email has been forwarded

FW:

500

Includes information about an organization, such as its name, address, contact information, and logo

letterhead

500

If physically mailing a letter, you must address this

envelope

500

Include a complimentary close when an email is used in place of this

letter

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