Miscellaneous
Types of Teams
Team Development
Team Characteristics
Forms of Communication
100
Define empowerment
Giving employees authority and responsibility to make decisions about their work
100
What is a team?
A group of people with certain skills who are committed to a common purpose, approach, and set of performance goals
100
What is the first stage of team development?
Forming
100
Define team level
The average level of ability, experience, personality, or any other factor on a team
100
Define communication
meaningful exchange of information through messages
200
What is a situation in which one person's or group's needs do not match those of another, and attempts may be made to block the opposing side's intentions or goals called?
Conflict
200
What is a work team?
A relatively permanent group of employees with complementary skills who perform the day-to-day work of organizations
200
Describe the "Norming" stage of team development
Establishment of order and cohesion. leader helps clarify team roles, norms, and values.
200
Define team diversity
variances or differences in ability experience personality, or any other factor on a team
200
Define listening
receiving a message and interpreting its intended meaning by grasping the facts and feeling it conveys
300
Research indicates that best results are normally found in teams with how many members?
6 or 7
300
What is a problem-solving team?
A temporary or permanent combination of workers who gather to solve a specific problem
300

Name the following stage:

Conflict, disagreement. Leader encourages participation, and differences surface.

Storming
300
What is the standard of conduct shared by team members that guides their behavior called?
Team Norm
300
Which form of communication involves communication transmitted through speech?
Oral Communication
400
What is a team that has the authority to decide how its members complete their daily tasks called?
Self-managed Team
400
What is a virtual team?
A group of geographically or organizationally dispersed co-workers who use a combination of telecommunications and information technologies to accomplish an organizational task.
400
What is the final stage of team development?
Adjourning
400
What is the extent to which members feel attracted to the team and motivated to remain a part of it called?
Team Cohesiveness
400
Which form of communication involves gestures, facial expressions, body language, dress, and makeup?
Nonverbal Communication
500
What is an internal information channel that transmits information from unofficial sources called?
Grapevine
500
What is a cross-functional team?
A team made up of members from different functions, such as production, marketing, and finance
500

Which stage comes first:

Storming or Norming

Storming
500
What is the difference between "cognitive conflict" and "affective conflict"?

Cognitive- disagreement that focuses on problem- and issue-related differences of opinion

Affective- disagreement that focuses on individuals or personal issues

500
Name 3 of the 7 characteristics of Formal Communication

employees are valued 

high level of trust

conflict is invited and resolved

creative dissent Is welcomed

employee input is solicited

employees are well-informed

feedback is ongoing

M
e
n
u