Decision-Making Methods
Problem-Solving Process
Define it!
Test your Knowledge
100

A(n)_____ must act without bias.

What is arbitrator?

100

____ the problem is the most important step in the process.

What is defining?

100

Having variety of ethnicity within a group.

What is heterogeneous? 

100

Groups that establish goals and norms that promote _____ will create win-win attitudes within a group.

What is cooperation?

200

A small group that makes a decision on behalf of a larger group is considered a(n)_______.

What is a minority vote?

200

____ is the final step in the process.

What is evaluation?


200

The choice made between competing options.

What is a decision?

200

If the problem under consideration is a major one, a very detailed _____ plan will be required.

What is implementation?

300

The ____ voted could spilt your group into winners and losers.

What is majority?

300

The task force would have to do a great deal of formal _____ before recommending a plan.

What is research?

300

A situation in which one is required to contemplate and consider in order to reach a solution. 

What is a problem?

300

When member ____ is high your group is more likely to reach a better decision.

What is participation?

400

Both maximum participation and commitment make _____ the ideal method for group decision-making.

What is consensus? 

400
While a variety of ______ may be proposed, ultimately one must be chosen.

What is an alternative?

400

This is a process that encourages team members to engage in conceptual conflict.

What is critical discussion? 

400

This is the third step in a proper problem solving process.

What is alternative? 

500

If a _____ ___ __ _____ takes place after discussion, the discussion is seen as groups authorization of the leaders action.

What is decision by a leader?

500

A ____ is the step before an implementation is applied to a problem.

What is a decision?

500

When groups are _______ members may not engage in critical discussion. 

What is homogeneous?

500

A(n) ____ ____ must assist a group when a consensus can not be reached among members.

What is an unbiased arbitrator?

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