Mobile Device Operating Systems
Wireless & Network Connections
Printer Types and Features
Troubleshooting Devices
Printer Maintenance & Configuration
100

This Google-developed OS runs on over 70% of the world’s smartphones.

*(What is Android?)*

100

This short-range technology is used for hands-free calling and wireless earbuds.

*(What is Bluetooth?)*

100

This printer creates images by burning dots onto heat-sensitive paper.

*(What is a direct thermal printer?)*

100

When an app freezes, this is often your first move to fix it.

*(What is restart or reinstall the app?)*

100

This common office item should *never* be used to clean up toner.

*(What is compressed air?)*

200

This company is behind both iOS and iPadOS.

*(What is Apple?)*

200

You’re using this mobile feature when you let your laptop piggyback off your phone’s data connection.

*(What is tethering or a mobile hotspot?)*

200

You’ll find an imaging drum and toner inside this type of high-speed printer.

*(What is a laser printer?)*

200

You might suspect malware if you notice this kind of unusual battery behavior.

*(What is rapid power drain?)*

200

These handy printer kits often include toner, rollers, and instructions.

*(What are printer maintenance kits?)*

300

This was the last Android version to be named after a dessert.

*(What is Android Pie?)*

300

This unique number helps identify a mobile device on a cellular network.

*(What is an IMEI?)*

300

This impact printer still survives thanks to its ability to print multiple carbon copies at once.

*(What is a dot matrix printer?)*

300

This type of restart involves completely powering off and back on your mobile device.

*(What is a hard boot?)*

300

Inkjet printers do this manually, but laser printers typically do it automatically.

*(What is calibration?)*

400

You’ll need this Apple account to download apps from the App Store.

*(What is an Apple ID?)*

400

Apple Pay and Google Pay rely on this wireless tap-to-pay tech.

*(What is NFC?)*

400

This is where a 3D printer lays down melted plastic to build an object.

*(What is the print bed?)*

400

This laser printer part might be to blame for ghosted images on a printed page.

*(What is the imaging drum or fuser?)*

400

This feature helps ensure no one sees your print job until you’re standing at the printer.

*(What is secured printing?)*

500

This OS is designed specifically to enhance multitasking on Apple’s tablets.

*(What is iPadOS?)*

500

This type of network lets two devices connect directly, without a router or access point.

*(What is a Wi-Fi ad hoc network?)*

500

This component flips paper to allow printing on both sides.

*(What is a duplexing assembly?)*

500

This Windows service might need restarting if your print queue is stuck.

*(What is the print spooler?)*

500

Faded lines and dried nozzles can cause poor output from this type of printer.

*(What is an inkjet printer?)*

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