Groups
What is a group?
Have a clear leader with 2+ members. All members perform independent tasks with individual accountability.
What is a team?
Groups whose members share leadership and perform interdependent jobs with individual and group accountability.
How many stages of group development are there?
5
What is Cohesion?
The extent to which team members stick together.
What is a group manager?
The group manager takes responsibility for performing the four functions of management.
What makes a team different than a group?
They share leadership rather than having individualized tasks (like groups) and with individual accountability.
Describe stage 2 (the dissatisfaction stage) of group development.
Aka the storming stage. This is when members are dissatisfied with other members causing disagreements that then lead to resolution and growth.
Why is Cohesion important?
The more cohesive the team, the better it works together and the team will likely be more successful.
What are the 3 group roles and give a brief explanation of them?
Task roles:When they do and say things to accomplish objective
Maintenance roles: What they do and say to sustain group process
3. Self-Interest roles:What they do and say to help themselves but hurt the group
Are team members more or less engaged than group members?
More engaged
This stage of development is also known as the norming stage. What is it?
Stage 3: Resolution
What management style helps groups to best develop cohesion?
Participative management
What are the 4 categories that make up the group performance model?
Organizational context, group structure, group process, and group development.
When looking specifically at job tasks, what do team tasks look like vs. a group tasks?
Team tasks are are fluid and overlap in responsibility whereas a groups tasks are distinct and clear cut.
Name all stages of group development in order.
1. Orientation
2. dissatisfaction
3. Resolution
4. Production
5. Termination
What are the 6 factors that influence cohesion?
Objectives (stronger agreement/commitment)
Size (smaller group)
Homogeneity (More similar)
Participation (equal participation)
Competition (focus on external rivals)
Success (breeds cohesiveness, people want to be on a winning team)