Scheduling Tools/Types
Computerized appointment book
A software program on the veterinary computer system used to schedule appointments and maintain medical information; allows future use of information in an organized manner.
Copier machine
Equipment used to make exact copies of paper or other documents.
Computer Inventory System
A method of monitoring supplies and products in the facility in order to know when items need to be reordered.
Scanner
Equipment that allows documents and images to be copied and stored electronically
House call
When a veterinarian examines a patient in the owners home.
Appointment Card
A written reminder for clients that includes a date and time of the appointment scheduled for their pet.
Cursor
A blinking line on the computer screen that determines where typing is occurring.
word processing program
software that allows typing of a document
Printer
A machine that prints forms and invoices on a computer onto paper
Drop-off appointment
A set time for a client to bring in the patient for an exam, surgery, and other procedures according to the veterinarians schedule.
Wave schedule
When a veterinarian sees a certain number of scheduled patients within a set amount of time during the day
monitor
the computer screen
Spreadsheet
A program used to track large quantities of items in one file
Consumable Products
Supplies used daily that are not included on the client invoice. Such as paper towels, gauze sponges, and cotton balls.
Emergency service
A situation that must be seen to immediately and that may be a life or death situation.
Flow Schedule
When appointments are scheduled based on each patient being seen at a specific time by the veterinarian during the day.
Fax Machine
Equipment used to copy and send documents via a telephone line.
Central Processing Unit (CPU)
The brain of the computer that carries out instructions asked by the software.
Packing slip
A paper enclosed in a package that details the items in the shipment
mobile services
a vehicle equipped with veterinary equipment, tools, and supplies that travels to a clients home to examine a patient.
Interval
An amount of time set aside for a patient, such as 15 minutes.
modem
box-like equipment for a computer that allows access to the internet
Automated Inventory System
A system in which all supplies and products in the facility are counted by hand and a list is kept of how many items are in stock.
Toner
Black or colored ink that allows printing with a printer, fax machine, or copier
surgical appointment
an appointment scheduled for surgery that is usually outside of routine office hours