Management compares the results of performing activities
What is the evaluating phase
100
a collection of activities that takes inputs and creates outputs that are of value to the customer
What is a business process
100
Financial, Internal, Customer, and Learning and Growth Perspective
What are the four perspectives of the Balanced scorecard approach
100
Persons responsible for certain activities have authority to enforce activities
What is requiring proper authorization
100
Net Income / Average Total Assets
What is Return on Investment
200
Management implements plans
What is the performing phase
200
Business Organization and Strategy, Operating Processes, Capital Resource Processes, and Performance Management and Measurement
What are Business Processes
200
Financial Measures of performance that are critical to the survival of the company?
What is the financial perspective
200
Dividing duties among employees so company rules are not violated
What is separation of duties
200
Cash+Short Term Investments+Receivables /
Current Liabilities
What is the quick ratio?
300
management determines its objectives and the means of reaching those objectives
What is the planning phase
300
Performance Measurement and Management Process
What process is the Balanced Scorecard Approach under
300
Looks at internal operations of a company in order to plan and control operating processes includes time measurements.
What is the Internal perspective
300
Properly recording transactions allows managers to trace responsibilities
What is maintaining adequate documentation
300
Sales / Average Accounts Receivable
What is accounts receivable turnover
400
Apple's sales (millions) in 2008 were $32,479 and its gross margin was $11,145. You would use these numbers to compute this ratio....gross margin/sales
What is the gross margin ratio
400
The investing and financing activity
What is the Capital resource process
400
Monitoring the customer base
What is the customer perspective
400
Safeguard both human and physical resources of a company
What is physically controlling assets
400
Cost of Sales / Average Inventory
What is inventory turnover
500
Evaluating phase
Under which management phase does the Balanced Scorecard Approach belong
500
The profit making activities of the business
What are the operating processes
500
taking actions now to insure the future of the company
What is the learning and growth perspective
500
Determine differences between the company's cash balance and the cash balance according to the bank