Interpersonal Communication Basics
Exchanging information, feelings, or ideas through conversation is known as this.
Interpersonal Communication
Communication helps us meet three kinds of needs — physical, social, and ____.
Personal Needs.
The five-level pyramid of human motivation was created by this psychologist.
Abraham Maslow
Words and feedback from others can powerfully affect how we view this.
Self-concept.
This type of interpersonal communication can be spontaneous, like greeting a stranger.
Face-to-face Communication
______ is possibly the biggest factor in our day to day lives as words can affect people in many different ways.
Communication
This second level of Maslow’s pyramid includes security, employment, and health.
Safety Needs.
The theory deals with two types of uncertainty: cognitive and ____.
Behavioural uncertainty.
Interpersonal communication can occur both face-to-face and through this.
Technology (Social media, digital communications.)
To build relationships, we form _____
Connections.
This third level involves forming emotional connections and friendships.
Love and Belonging
This is one of the three ways to reduce uncertainty, which involves quietly observing others.
The Passive Strategy
Besides helping us learn about others, communication also helps us achieve these two types of goals.
Personal and professional goals.
Comparing ourselves to others, whether it be in a positive or negative way, can be known to impact an individual's ______.
Self-esteem.
The top of Maslow’s hierarchy where people reach their full potential and personal growth.
Self-actualization.
Actively asking a friend for information is an example of this strategy.
The Active Strategy.
When talking to your boss or teacher, communication tends to be this rather than informal.
Formal, or well thought-out.
By asking questions, we can find similarities and form a ____.
Bond.
At the base of Maslow’s hierarchy are these basic survival needs.
Physiological Needs.
Revealing personal information about yourself to reduce uncertainty is called this.
Self-disclosure.