Life Skills
What is self-esteem based on?
Inner Strength
When it comes to your professional image what rule should you keep in mind?
7/11
When should you upsell services?
Always
On the job, what is punctuality?
A professional responsibility
When you _____, you trust your judgment, uphold your values, and stick to what you believe is right.
believe in yourself
What is the identification of a short-term and long-term goal?
Goal setting
In what way should your projects be prepared in your portfolio?
Professionalism
What is the FIRST step in the 10-step consultation method?
Review the intake form
If you asked five different people to define professionalism how many answers would you likely get?
Five different answers
When should a client consultation be performed?
at part of every single service
Why is a mission statement important?
It establishes the purpose and values of an institution.
What is your personal calling card where you display your talents and work so that potential employers can evaluate your professional skills?
Portfolio
What is important to do when reflective listening?
not interrupt while the client is speaking
How does the saying in marketing go? "If you're not ____, then you don't exist"
On the internet
When speaking with an unhappy client about a scheduling mix-up, it is important to ____.
stay detached
What does the mission statement often become when in an organization?
Cultural pulse
What is the daily maintenance of cleanliness by practicing good healthful habits?
Personal Hygiene
When is it appropriate to go to your manager with a complaint about a colleague?
after you have tried everything to handle the problem yourself
What is fashion naturally for the beauty professionals?
The discussion with the client that determines the client's needs and how to achieve the desired results is the _____.
client consultation
What is important to do when designing your time management system?
Make sure it will work for you
What is the sum of an individual's personality?
Characteristics, attitudes, and behavioral traits
Why is it important to take your temperature as part of effectively communicating in the workplace?
Because if you are tired or upset, your interactions with clients might be affected.
What two things do clients rely on beauty professionals to do?
look good;well groomed
Which of the following is one of the 10 general guidelines to keep in mind in social media marketing?
Always respond