All About That Change
We don't have time to do it.
You can't teach an old dog new tricks.
It's impossible, it won't work.
If it fails, we will lose our jobs.
We've tried something like this before, it didn't work.
What are excuses for resisting change?
Spontaneous groups discussion to help find multiple solutions for a problem.
What is brainstorming?
A competitor, an avoider, a compromiser, an accommodator, and a collaborator.
What are styles of conflict management?
Identifying strengths to help others and gratitude practice.
What is stress management? What is positive psychology techniques?
Feeling that you are in control of events in your life and have a take-charge attitude.
What is an internal locus of control?
Loss, separation, relocation, change in relationship, change in direction, change in health, and personal growth.
What are major life changes?
What is perception?
Content conflict, values conflict, negotiation-of-selves conflict, and institutionalized conflict.
What are types or sources of conflict?
Burnout, illness, increased blood pressure, anxiety, and loss of sleep.
What are physical effects of stress?
The willingness to make an effort toward accomplishment.
What is motivation?
Kaizen, Six Sigma, and Lean Method
What are continuous improvement methods?
What is the second right answer?
A person that would rather not be around conflict at all.
What is an avoider?
Turning an irrational belief into an imagined disaster.
What is catastrophizing?
Recognize your triggers, back off and take a break, go for a walk, find ways to regain composure.
What is reducing defensiveness?
Denial, Anger, Bargaining, Depression, and Acceptance
What are the 5 stages of change?
A strategy to release creativity that includes:
Substitute
Combine
Adapt
Modify
Put to another use
Eliminate
Rearrange
What is the SCAMPER method to solve problems?
Someone who brings both sides together for discussion and brings about a win-win solution.
What is a collaborator?
The ability to meet challenges, a sense of commitment, and a feeling of being in control of life.
What is resilient? What is self-efficacy? What is growth mindset?
The ability to recognize, understand and manage our own emotions; and recognize, understand and influence the emotions of others.
What is emotional intelligence?
Lewin's change model, force field analysis, and logical incrementalism.
What are models of change management?
Time spent to alternate back and forth between different tasks.
What is task switching?
Someone who is most likely to try a win-lose approach.
What is a competitor?
Give clear assignments and information.
Be decisive.
Give employees feedback.
Don't delegate too much or too little.
Encourage independent thinking.
What are ways to reduce employee stress?
The act of accepting someone through a long-term relationship, rather than their behavior in that moment.
What is unconditional positive regard?