Responsible for the overall direction of the organization
Who are Top Managers?
Managers that deal with people outside their units
What is a Liaison Role?
techniques and knowledge required to get the job done
what are technical skills?
The father of scientific management
Who is Frederick Taylor?
Focuses on people and sees them as valuable organizational resources in their own right
What is human relations management?
Responsible for facilitating team activities toward goal accomplishment
Who are Team Leaders?
Managers who scan their environment for information and contact others for information
What is a Monitor Role?
ability to work well with others
what are human skills?
Performed the motion study the breaks each task or job into separate motions and eliminating those that are unnecessary or repetitive
Who were Frank and Lillian Gilbreth?
Uses quantitative methods to increase productivity, improve quality, and manage and reduce costly inventories
What is operations management?
Responsible for managing the performance of entry-level employees
Who are First-Line Mangers?
Managers who decide who gets what resources and in what amounts
What is a Resource allocator role?
ability to see the organization as a whole while also understanding how separate parts work together
What are Conceptual skills?
Developed a chart that indicates which task must be completed at which times in order to complete a project or task
Who is Henry Gantt?
Through development of technology today businesses have increased access to timely information
responsible for setting objectives consistent with top management’s goals
Who are Middle Managers?
Managers that perform ceremonial duties
What is a Figurehead role?
the assessment of how enthusiastic employees are about managing the work of others
What is the motivation to manage?
Proposed the idea of bureaucracy and devised elements that characterize bureaucracies
Who is Max Weber?
This helps managers create synergy
What is systems management?
These managers focus on strategy for the entire organization, therefore conceptual skills are important at this level.
Who are Top Managers?
These are the three types of managerial roles
What are Interpersonal, informational, and decisional roles?
Which type of manager requires the most technical skills?
What are Team Leaders?
Their contribution to management was their critique of poor management and leadership
Who is Sir Thomas Moore?
Holds that there are no universal management theories and has practical implications
What is contingency management?