The study of relations with or between people, particularly in a workplace or professional setting.
What is Human Relations
100
The ability to understand one's emotions
What is Emotional Intelligence?
100
The nonspecific response of the body to a demand for change.
What is Stress?
100
A communication style in which a person likes to have his or her own way and be decisive.
What is Driver Style?
100
What is the difference between hearing and listening?
What is Hearing is the ability to hear sound whereas listening is the process of taking information from hearing and processing it.
200
Refers to a way a company arranges people, jobs, and communications so that work can be performed
What is Organizational Structures?
200
The measure of intelligence based on a scored derived from an intelligence test
What is IQ?
200
This is long-term stress where people see little way out of a situation.
What is Chronic Stress?
200
A communication style by someone who prefers to be warmly regarded and have positive attention.
What is Relater style?
200
What does FAFSA stands for?
What is Free Application for Federal Student Aid?
300
This approach recognizes that an organization employs not just someone with skills but rather the whole person
What is Total person approach?
300
Refers to the ability of a person to understand how they are feeling from moment to moment?
What is Self-Awareness?
300
Can be more serious form of acute stress; the person feels stress on a daily basis and rarely gets relief.
What is Episodic acute stress?
300
A communication style that is easily excitable and relies heavily on hunches and feelings.
What is Expresser communication style ?
300
When does the next classes start at BCCC?
What is October 15.
400
The practice of working from a remote location
What is telecommute?
400
Refers to our ability to manage our emotions and is dependent on self-awareness ability.
What is Self-management?
400
The most common form of stress and normally comes from demands and pressures of the past and future demands.
What is Acute Stress?
400
A communication style in which a person tends to ask a lot of questions and behave methodically.
What is Analytical Communication Style?
400
A type of listening that happens when we are focused on sharing our own point of view instead of listening to someone else.
What is Competitive or Combative listening?
500
Coined during the 1920s during a series of experiments where workers had higher productivity because they were being watched by researchers and felt cared about.
What is Hawthorne effect?
500
Refers to our ability to communicate clearly, maintain good relationships with others, work well in teams, and manage conflict.
What is Relationship management?
500
Physiological reactions in the body that enable us to mobilize to deal with a stressful situation.
What is Fight or Flight theory?
500
A type of listening in which we are interested in hearing the other person and assume we hear and understand what the person says correctly without verifying.
What is Passive Listening?
500
A type of listening in which we are interested in what they other person is saying.