Chapter 1
A topic that resulted in a market change in aviation and in creating the TSA.
Terrorism
Problem areas that managers must overcome in order to be successful
Managerial Errors
Four Categories of Product Classification
Convenience, Shopping, Specialty, and Unsought Goods.
Rent, Utilities, Labor, Insurance, etc.
Fixed Expenses.
Is Die Hard a Christmas movie?
Yes, it is
This act unshackled airline services to be a virtually free-market operation.
The Airline Deregulation Act of 1978
The Four Traditional Functions of Management
Planning, Organizing, Directing and Coordinating, and Controlling
The promotion of a positive image about the business without stressing any particular product or service.
Institutional Promotion
The tool that identifies whether doing more business will result in more profit, or a loss.
Break-Even Analysis
Finish the quote:
"Michael ______"
- Lebron James
Jordan
Transportation Security Administration (TSA) and the Department of Home-land Security.
An outline for business planning
Business plan outline
The marketing ______ is part of the cost of doing business and must be set up by product or by division of the firm on annual or quarterly basis.
Budget
Four types of money
Short-term cash, long-term cash, equity, employee ownership.
What genre of music do windmills listen to?
They are big metal fans
What does the acronym AOPA stand for?
Aircraft Owners and Pilots Association
A leader also known as an autocratic leader, who makes decisions with little to no input from the group
Authoritarian Leader
Word-of-mouth advertising through existing customers
Referrals
The purposes of credit management.
Who is the best fighter of all time
Nacho Libre
The AOPA, GAMA, NATA, EAA and many more are all examples of what?
Aviation industry groups
Procrastination, Interruptions, Meetings, and lack of delegation are all examples of...
Sources of Time-Management problems
The objectives of ___________ activities are to inform, persuade, and remind existing and new customers about what the business offers them.
Promotional Activities
Define SBIC
Small Business Investment Companies
What did the ocean say to the beach?
Nothing, it just waved