Chapter 1
__________ refers to achieving organizational goals efficiently and effectively.
management
A conceptual framework for organizing knowledge and providing a blueprint for action is called a __________.
theory
__________ environment includes the conditions and forces within an organization (Employees, cultures, physical environment)
internal
Managers must decide what is right or wrong using a set of moral principles known as __________
ethics
A tax placed on imported goods to protect domestic industries is called a __________
tariff
The function of management that involves setting an organization’s goals and deciding how best to achieve them is called __________
planning
The management approach that views organizations as systems of interrelated parts is known as the __________.
systems approach
The external environment is made up by two forces
task and general
A person’s individual beliefs about what is right and wrong behavior make up their __________ ethics.
personal
_________ is bringing a good, service, or capital into a firm’s home country from abroad.
importing
The function of management that includes monitoring organizational progress toward goal attainment is called __________
controlling
The modern approach that emphasizes that the best way to manage depends on the situation is the __________.
contingency approach
The part of the external environment that includes economic, technological, sociocultural, and political factors is called the __________
general environment
An employee’s revealing of wrongdoing within the organization to outsiders is called __________.
whistle-blowing
A _______ _________ is based on the private ownership of business, and it largely allows market factors such as supply and demand to determine business strategy.
market economy
The seven managerial skills are controlling, leading, organizing, planning, decision making, ________, and _________
communicating and motivating
What are Contingency, behavioral, classical, quantitative, and systems?
These are the 5 management approaches
A set of values, beliefs, behaviors, customs, and attitudes that help members understand what an organization stands for is known as _________
organization culture
The concept that ethical decisions should be guided by standards that apply to everyone equally is called the __________ approach to ethics.
universal
A __________ __________ is a special type of strategic alliance in which the partners actually share ownership of a new enterprise.
Joint venture
The theorist who identified managerial roles as interpersonal, informational, and decisional is __________.
Henry Mintzberg
The person known as the "father of scientific management" is __________
Frederick Taylor
The scanning activity that helps managers actively monitor and identify trends and threats in the environment is called __________.
environmental scanning
A _________ ________audit is a formal and thorough analysis of the effectiveness of a firm’s social performance.
corporate social
An arrangement whereby a firm allows another company to use its brand name, trademark, technology, patent, copyright, or other assets is __________
Licensing