Hardware
Hardware/Software Roles
Scenarios
Security
Chapters
100
What is the most common type of memory found in a typical PC?
RAM
100
What is the name for modifying the contents of the BIOS?
Flashing
100
A technician is troubleshooting performance issues with a desktop PC and hears clicking noises coming from inside the case. Which of the following is the MOST likely cause?
Failing magnetic hard drive
100
A term that refers to any method used to verify a person is who they say they are and protects systems against unauthorized access.
Authentication
100
Worth 300
This utility is available as a window on the Windows desktop or an app in Windows 8 interface, it backs up user data stored in several locations, Windows 8 libraries , user desktop, IE Favorites, etc.
File History
200
What is the average speed for desktop hard drive?
7,200 RPM
200
What is the role of the ZIF Sockets?
To move the processor into its pin or hole connectors with equal force over the entire housing
200
If you are working in an environment with many different servers, what would be the MOST beneficial device to connect all of these to for ease of administration?
KVM
200
A program that looks at data packets on a network to determine whether to forward them to their destination or block them.
Software Firewall
200
Worth 300
This utility allows you to install a new OS without disturbing the old one so you can boot to either OS
Dual Boot or Multiboot
300
What component is this?
Riser Card
300
What is the purpose of an RCA Connector?
Carries audio and video signals
300
A user at your company has just installed a new set of speakers and submitted a ticket to you complaining that he cannot hear sound out of any of them. You log in to his PC and notice that he is running a 64-bit version of Windows. What MOST LIKELY the issue?
He installed the wrong version of the driver
300
Developed by Microsoft that encrypts the entire disk but only available on the Ultimate and Enterprise editions of Windows 7.
BitLocker
300
Worth 300
What does the Shell and Kernel of Windows do?
Shell - Portion of an OS that relates to the user and to applications
Kernel - Is responsible for interacting with hardware
400
How many pins does a MIDI port have?
5-pin DIN port
400
What is the third-party software can help recover deleted and corrupted files?
File Recovery Software
400
You are using a multimeter to check the voltage from your power supply to your motherboard, and you notice that the 5 volt pin is showing 5 volts, but the 12 volt pin is showing 7 volts. What is the MOST LIKELY cause of this issue?
PSU is faulty
400
Worth 300
What are the seven steps of laser printing?
1. Processing the image
2. Charging or Conditioning
3. Exposing or writing
4. Developing
5. Transferring
6. Fusing
7. Cleaning
500
What are the three standards used by SD cards?
Regular SD(2GB), SDHC(2GB-32GB), SDXC(32GB-2TB)
500
This technique assures that the logical block addressing does not always address the same physical blocks in order to distribute write operations more evenly across the device
Wear Leveling
500
One of your users has inadvertently deleted a file from their USB drive. Which of these would be the BEST next step?
Use file recovery software to "Undelete" the file
500
Worth 300
What does EoP do?
Ethernet over Power uses the power lines in a building to transmit data