Chapter 8
__________ is an integrated set of processes aimed at helping employees contribute to organizational effectiveness. At their core, these systems involve the assessment of individual performance.
Performance Management System
What does WHMIS Stand for?
Workplace Hazardous Material Information System
_________ can be defined as employees banding together to meet common goals, such as better pay, benefits, or promotion rules. It has a legal obligation to the employees.
Labour Union
____________ is to ensure that the employee return to his/her original job.
Workers Compensation
___________ seeks to create unity in the workplace through multi-source assessments. The model achieves this through offering different perspectives on a person’s skills, behaviours, abilities, and performance, as well as alleviating the biases often found with single-source assessments.
360 Feedback Model
T OR F: All 10 of Canada’s jurisdictions, have occupational health and safety legislation—laws that grant rights to and impose duties upon workers and employers in order to reduce the level of workplace injury.
FALSE- Its 14
_____________ is the process of negotiations between the company and representatives of the union. The objective of this process is for management and the union to reach a contract agreement
Collective Bargaining
___________ The HR department takes on the responsibility of bridging the gap between opposing parties during negotiations. In cases where negotiations become confrontational, HR can facilitate a shift towards mutual interest.
Bargaining
-Graphic Rating Scale
-Essay Appraisal
-Checklist Scale
-Work Standards
-Ranking Methods
Every label is to contain a Signal Word, what are the two words?
Warning and Danger
T or F? In Canada, the unionization rate is approximately 32% which remains more than twice that of the United States (14%)
TRUE
_______means an employer has fired or laid off an employee for illegal reasons, such as violation of discrimination laws or violation of oral and/or written employee agreements
Wrongful Termination
Name one of the Types of Performance Reviews that can be done?
-Individual
-Team
-Project Manager
Please name a techniques you can implement to have a safe and healthy work environment include the following:
1.Know safety laws.
2.Provide training to employees on safety laws.
3. Have a written policy for how violations will be handled.
4.Commit the resources (time and money) necessary to ensure a healthy work environment.
5.Involve employees in safety and health discussions, as they may have good ideas as to how the organization can improve.
6.Make safety part of an employee’s job description; in other words, hold employees accountable for always practising safety at work.
Name a reason a unionization may happen?
1)Satisfaction versus dissatisfaction with the employer and/or their job
2)Personal attitudes related to unions from media, other employees, past history with unions, parental upbringing (a “for” or “against” unions attitude)
3)A belief about what a union can “do” for employees to improve working conditions
4)Some employees may not have a desire to join unions, or see it as a great opportunity. Some of these considerations include:
5)An employee who has had a former poor experience with unions
6)Employees may feel the employer is doing a good job of treating them fairly and equally
7)Some employees feel it is just another layer of “management” as an authority
8)Some employees may fear repercussions from unionization from management ie. looking to be promoted in the future to management
9) Employees do not want to go on strike, if needed, and lose their pay cheques, or pay union dues
__________ protects workers by requiring employers to label hazardous materials and provide safety data sheets (SDS) which outline the hazards of the substance.
WHMIS
Name 2 Examples of Performance Issues that could occur?
-Constantly Late or Leaves Early
-Too much time spend doing personal things
-Drug or Alcohol Abuse
-Theft
-Ethical Breaches
-Harassment
-Non-Performing
Another option to ensure health and safety is to implement an ____________. This benefit is intended to help employees with personal problems that could affect their performance at work.
Employee Assistance Program (EAP)
____________ where an employer has been accused of unfair labour practices to prevent the employees from unionizing. At this point, the Labour Relations Board would conduct a pre-hearing vote
Prehearing Votes
Once the collective agreement is signed and implemented, there will be ___________. HR has the opportunity to deal with labour relations in ways that benefit both the employee and the company.
Grievances